Junior Sales Support Engineer

Sarens•Houston, TX

About The Position

The Junior Sales Support Engineer supports smooth and effective execution of sales support activities, maintaining an effective back office for the sales force and helping achieve targets set by the sales and marketing plan. The role contributes to business results and future revenues by supporting assigned bids, applying standardized processes, and helping improve those processes. The position is responsible for SHEQ and compliance, including promoting safe work, following Sarens standards and local legislation, visiting sites and completing regular WPI forms, and contributing to Lean and continuous improvement. It also supports department objectives by understanding and conveying the Sarens Group mission and vision. Sales support work includes supplying project schedules and calculations, sharing relevant market data with the Sales Support Manager, and taking ownership of results by initiating actions when needed. Bid management involves preparing professional bids on time; reviewing assigned bids for feasibility, pricing, timelines, liabilities, risks, and legal compliance in collaboration with relevant departments; developing technical bidding strategies with the responsible Key Account Manager; coordinating timely input from other departments; calculating project pricing and costs for assessment and approval; and following up on bid status. The role also provides requested reports and maintains and corrects documentation in the ERP system.

Responsibilities

Promote safe work and compliance with Sarens’ SHEQ standards, policies, instructions, and applicable local legislation.
Visit various sites or locations and complete a WPI regularly.
Apply Lean principles and contribute to continuous improvement.
Understand, apply, and convey the Sarens Group mission and vision.
Apply standardized and controlled sales support processes and provide input for their ongoing assessment and improvement.
Share relevant collected market data with the Sales Support Manager.
Take ownership of results and initiate actions as needed to help ensure targets are met.
Supply project schedules and calculations.
Compile professional bids in a timely manner.
Review assigned bids for feasibility, prices, timelines, liabilities, risks, and legal compliance in collaboration with relevant departments.
Develop technical bidding strategies with the responsible Key Account Manager based on client needs and Sarens equipment.
Ensure required input from other departments is provided on time.
Prepare project pricing and cost calculations, and submit them for internal assessment, approval, and feedback.
Follow up on bid status by contacting the responsible Key Account Manager.
Provide reports and information when requested by the Sales (Support) Manager.
Keep documentation up to date and correct data in the ERP system when necessary.