Junior Localization PM

EC Innovations•New York, NY

About The Position

The Junior Project Manager manages clients’ localization requests and multilingual projects throughout their full life cycle, with a focus on customer satisfaction, quality, timely delivery, and budget. Based in the United States, the role is part of the US team and Global Operations Team and works with other delivery centres as needed. The position collaborates closely with regional Business Development Directors and cross-functional teams, including Operations, Sales, and Project Managers in other locations and time zones. The role reports to the Gaming Business Unit Manager.

Requirements

Bachelor’s degree in Translation, Languages, Project Management, or a related field.
Proficiency with localization tools and software.
Advanced Microsoft Office skills, including Excel, Word, and PowerPoint.
Ability to work independently and meet deadlines under pressure.
Excellent verbal and written communication skills.
Ability to clearly present the localization life cycle to clients.
Knowledge of or familiarity with the expectations of financial and/or regulated clients, including communication style, quality focus, and responsiveness.
Positive, can-do mindset and excellent interpersonal skills.
Strong customer service skills, including a proactive attitude, client-first approach, and responsiveness.
Proven abilities in project planning, resource management, and risk management.
Ability to organize, prioritize, multitask, meet tight deadlines, and manage time effectively.
Agility to work effectively in a fast-moving, rapidly changing environment.
Problem-solving capabilities and a proactive, flexible approach.
Knowledge of technology and interest in continuously learning new technologies.
Comfort working with the US Eastern Time zone.
1–2 years of experience in localization in a project management or project assistance role.
Bilingual Mandarin and English.

Responsibilities

Manage multilingual localization projects through their full life cycle, ensuring successful completion, timely delivery, adherence to budget, and required quality standards.
Manage localization workflows, including receiving client quote requests, coordinating translators, editors, and other localization staff, preparing localization kits for linguists, scheduling projects, and allocating resources.
Communicate with clients to understand localization needs and provide regular project updates.
Use localization tools and software to manage projects and perform word-count analysis using CAT tools such as Trados and memoQ.
Prepare quotations in coordination with the global sales support team.
Help resolve issues that arise during the localization process.
Contribute to continuous improvement of localization processes and systems.
Support the senior project management team as needed.
Prepare reports and coordinate tasks with cross-functional teams, including Operations, Sales, and Project Managers in other locations and time zones.
Collaborate closely with Business Development Directors in the region.