Junior Project Manager

SGSMilpitas, CA
$50,000 - $52,000

About The Position

Perform project management/coordination on wireless testing projects to ensure delivery of testing services that meet client’s requirements in accordance with SGS quality system. Work directly with external clients, Key Account Managers, and Lab manager to ensure the client’s product runs smoothly through the testing process.

Requirements

  • Bachelor’s of Science in Electrical Engineering, Computer Science or similar technical field.
  • Highly organized
  • Prior experience in a customer facing role.
  • Good communication skills – verbal and written in English
  • Able to work with USA team with Asian time Zone after office hours
  • Able to work under own initiative and with a high degree of autonomy and maturity.
  • Effective interpersonal skills – able to develop positive working relationships with people at all levels, both SGS colleagues and external clients and partners.
  • Able to adopt a flexible approach to work and react effectively to a rapidly changing environment.
  • Tested or coordinated testing for North American Wireless operators highly desirable.
  • Familiar with Wireless certification bodies: 3GPP, PTCRB, 3GPP2, CTIA, GCF, GCF CC2
  • Understanding of wireless technologies (among others:5G NR, LTE, CDMA, GSM, WCDMA)
  • Project management experience of large Key customer accounts desired
  • Sales orientated and commercial focus.
  • Worked in the wireless industry with understanding of test house certification process highly desirable
  • Minimum 3 years working experience as Project manager in the test house or the manufacturers
  • English required
  • Advanced level of knowledge preferred
  • Advanced level preferred
  • Expertise with Windows/Office

Nice To Haves

  • Tested or coordinated testing for North American Wireless operators highly desirable.
  • Familiar with Wireless certification bodies: 3GPP, PTCRB, 3GPP2, CTIA, GCF, GCF CC2
  • Understanding of wireless technologies (among others:5G NR, LTE, CDMA, GSM, WCDMA)
  • Project management experience of large Key customer accounts desired
  • Sales orientated and commercial focus.
  • Worked in the wireless industry with understanding of test house certification process highly desirable

Responsibilities

  • Project Manage Key accounts technically, as assigned, maximizing efficiency to enhance client satisfaction and ensure compliance with technical standards.
  • Ensure effective communication with team members and customers to achieve appropriate levels of understanding of and commitment to successful completion of a project.
  • Provide accurate and timely reporting as required by the project type and customer wishes.
  • Maintain productive working relationships with other teams (SGS Affiliates) to ensure smooth operation of the business.
  • Communicate effectively with client (status reports, results, final reports) in a timely manner to ensure customer satisfaction
  • Support client meetings as required.
  • Ensure completion of all assigned work and relevant documentation in accordance with required procedures and standards to fulfill SGS quality requirements.
  • Assist in maintaining A2LA ISO17025 and CTIA accreditation (process documentation) to ensure a high quality of service to clients.
  • Provide first line project management support.
  • Responsible for generating daily/weekly status reports to customer.
  • Responsible for generating final project reports in conjunction with lab managers.
  • Flexible working, as required, to communicate and deliver clients projects who live other parts of the world

Benefits

  • Medical, dental and vision insurance
  • life insurance
  • employee assistance programs
  • 401(k) with company match (immediate vesting upon enrollment)
  • Online training courses
  • virtual and classroom development experiences
  • tuition reimbursement program
  • Paid-time off
  • family leave
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