Junior Process Improvement Analyst/ISO Auditor

ASRC Federal • Elizabeth City, NC

6d • Onsite

About The Position

Agile Decision Sciences is seeking a Junior Process Improvement Analyst/ISO Auditor to join the Business Operations Division (BOD) at USCG ALC in Elizabeth City, North Carolina. This role offers an opportunity to learn and receive mentoring in audits, including ISO audits, root-cause analysis, continual process improvement, and workflow management.

The position supports organizational studies, evaluations, and audits of systems and procedures for Deputy Commandant Mission Support (DCMS). The analyst will learn to identify opportunities to improve quality and reduce waste, develop operations and procedure manuals, and support more efficient and effective management. The role also provides training in conducting audits, issuing deficiency reports, and establishing and completing corrective action plans.

The analyst will learn planning methodologies and use project management software, reports, charts, data analysis, and workflow management to support operations managers with daily scheduling, problem solving, KPI development, and resource allocation. The role also develops knowledge of quality management methodologies, software, and programming used in industry, with the goal of providing recommendations to improve existing models, forecasts, and tools. The position is performed on-site at USCG in Elizabeth City, NC, five days per week.

Requirements

• Bachelor's degree (BA/BS) in a management-related field, such as Project, Engineering, Business, Strategic, or Operations Management, and a minimum of 4 years of relevant experience.
• Candidates without a bachelor's degree may substitute additional relevant work experience, with a minimum of 8 years of total relevant experience required.
• U.S. citizenship.
• Ability to pass a government background investigation.
• Ability to work on-site at USCG in Elizabeth City, NC, five days a week.

Responsibilities

• Learn organizational studies, evaluations, and audits of systems and procedures for DCMS.
• Identify opportunities to improve quality and reduce waste, and help establish operations and procedure manuals to support efficient and effective management.
• Learn how audits are conducted, deficiency reports are issued to responsible parties, and corrective action plans are established and completed.
• Learn planning methodologies and use project management software, reports, charts, data analysis, and workflow management to support operations managers with daily scheduling, problem solving, KPI development, and resource allocation.
• Develop knowledge of quality management methodologies, software, and programming used in industry and provide recommendations for improving current models, forecasts, and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level