Junior Process Improvement Analyst/ISO Auditor

ASRC Federal•Elizabeth City, NC

7d•Onsite

About The Position

Agile Decision Sciences, part of ASRC Federal, is seeking a Junior Process Improvement Analyst/ISO Auditor for the Business Operations Division (BOD) at USCG ALC in Elizabeth City, North Carolina. This role offers an opportunity to learn and receive mentoring in ISO audits, root-cause analysis, continual process improvement, and workflow management. The position supports organizational studies, evaluations, and audits of systems and procedures for Deputy Commandant Mission Support (DCMS). The analyst learns to identify ways to improve quality, reduce waste, and develop operations and procedure manuals that help management work more efficiently and effectively. The role also develops knowledge of project planning, quality management methods, software, and industry programming to support operations and recommend improvements. The position is performed on-site at the USCG in Elizabeth City five days per week. U.S. citizenship and the ability to pass a government background investigation are required. Compensation depends on factors including experience, skills, education, location, internal equity, and business needs. The employer offers competitive pay and benefits.

Requirements

Bachelor's degree (BA/BS) in a management-related field, such as Project, Engineering, Business, Strategic, or Operations Management, and a minimum of 4 years of relevant experience.
Additional relevant work experience may substitute for the bachelor's degree; candidates without a bachelor's degree must have a minimum of 8 years of total relevant experience.
U.S. citizenship.
Ability to pass a government background investigation.
Ability to work on-site at the USCG in Elizabeth City, North Carolina, five days a week.

Responsibilities

Learn organizational studies, evaluations, and audits of systems and procedures for Deputy Commandant Mission Support (DCMS).
Identify opportunities to improve quality, reduce waste, and establish operations and procedure manuals to help management operate more efficiently and effectively.
Learn how audits are conducted, deficiency reports are issued to responsible parties, and corrective action plans are established and completed.
Learn planning methodologies using project management software, reports, charts, data analysis, and workflow management to assist operations managers with daily scheduling, problem solving, KPI development, and resource allocation.
Develop knowledge of quality management methodologies, software, and industry programming to recommend improvements to current models, forecasts, and tools.