Junior Operations Coordinator (French-speaker)

The Global Talent Co.

7d•Remote

About The Position

The Junior Operations Coordinator will help ensure car transports across Europe run smoothly from pickup to delivery. The role coordinates with compounds, drivers, and carriers; tracks active transports and responds to delays or other issues; and keeps customers informed by phone, often in French. The coordinator also maintains accurate order and transport details and provides ad hoc support to the operations team as priorities shift. The position involves daily communication with customers, carriers, and partners in a fast-moving environment, with opportunities to take on more responsibility as the company grows. The role is part-time for 30 hours per week and remote. Working hours follow CET and are split between morning and afternoon. Candidates should be based in Africa or Europe, within no more than a two-hour time difference from CET, and available to start by early December. The company describes a collaborative, innovative environment, competitive compensation, professional development opportunities, and a supportive remote work culture.

Requirements

Fluent spoken and written French and English.
Based in Africa or Europe, with no more than a two-hour time difference from CET.
Available to work 30 hours per week on CET hours, split between morning and afternoon.
Available to start by early December.
Confident, clear communicator on the phone.
High energy, highly motivated, focused, and possessing a strong work ethic.
Proactive and hands-on, with the ability to solve problems without waiting for instructions.
Organised multitasker with strong attention to detail.
Eager to take on more responsibility as the company grows.

Nice To Haves

Spanish language skills.
Prior experience in customer support or sales.

Responsibilities

Coordinate car transports end to end, aligning compounds and drivers on pickups and deliveries.
Track active transports and respond quickly to delays or other issues.
Handle customer phone calls in French and English and provide updates throughout each transport.
Communicate with carriers, customers, and partners to support smooth handovers and information flow.
Keep order and transport details accurate and up to date.
Provide ad hoc support to the operations team as priorities shift.