Junior Network Administrator

Questrade Financial Group•Toronto, ON

1d•Hybrid

About The Position

Questrade Financial Group (QFG) is seeking a Junior Network Administrator to help design, implement, and operate their Global Enterprise Network and Cloud Infrastructure. This role involves supporting, provisioning, configuring, and maintaining multi-vendor Network hardware, software, and related infrastructure, primarily Cisco, Juniper, and Fortinet devices, along with a GCP cloud environment. The Junior Network Administrator will participate in troubleshooting network problems, change management, routine upgrades, implementing test plans, network performance monitoring, and technical research to drive innovation in the on-premise and cloud infrastructure. A key aspect of the role is ensuring the Questrade Network infrastructure is functional, with hardware, software, and monitoring tools aligned to corporate policies, procedures, and best practices, emphasizing documentation and high availability. Responsibilities also include resolving assigned and escalated support issues, collaborating with Sr. network administrators and cross-functional teams.

Requirements

2-3+ years of experience as a Jr/ Network Administrator/Engineer in a mid to large-scale (up to 1000 devices) environment.
Exposure to Cisco platforms (routers, switches, firewall, ISE), Fortinet, and Juniper.
Professional certifications (CCNA/CCNP, Cloud and Fortinet).
Hands-on experience working with various L2/3 routing protocols - e.g., STP, 802.1Q/X, TCP/IP, BGP, OSPF, EIGRP, IPSEC.
Solid experience with Network administration.
Strong network troubleshooting skills.
Strong documentation and presentation skills.
Eager to learn new skills and develop new techniques.
Strong attention to detail, comprehensive problem-solving, and troubleshooting skills.
Must be able to effectively follow procedures and policies.
Ability to work independently or under minimum supervision.

Nice To Haves

Hands-on experience in any Cloud provider (Google preferred) is an asset.

Responsibilities

Implement and support a functional Global Network (Data center/LAN/Campus/WAN/WLAN, IPSEC/VTI/Cloud).
Provide Tier 1 - 2 level support for various network infrastructure.
Assist Senior Network Administrators in supporting Questrade’s Hybrid Global Network, including Data Centers, Local Networks, Campus, WAN, WLAN, IPSec, VTI, GRE tunnels, and Cloud Network Infrastructure.
Support and maintain various L2/L3 protocols and technologies, including 802.11, BGP, OSPF, EIGRP, VXLAN, STP, DHCP, ACLs, PAT/NAT, and others.
Create and maintain assigned project and test procedure documentation.
Manage the Network using various Network monitoring, performance, and configuration tools such as Solarwinds.
Manage 3rd party vendors and services to ensure functional performance.
Participate in a rotating on-call schedule, including performing Network Change management, software upgrades, maintenance/updates, and providing technical support after hours.