Junior Field Service Engineer - Electrical
About The Position
Join ZTR in Advancing the Environmental Global Impact within the Rail Industry. For nearly 40 years, ZTR has designed, developed, and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play and we take ours seriously. ZTR offers a casual working environment and a group of friendly and talented industry leaders passionate about combating climate change. We encourage and support employees to find long-term success and explore opportunities that play into their strengths and passions. We value lateral moves as much as vertical promotions; we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to build a rewarding career at ZTR. As the Junior Field Service Engineer – Electrical, you will be joining our talented support team and providing quality technical support to our customers by troubleshooting PLC based solutions, and occasionally travelling to our customer sites to perform commissioning and installation of our equipment. This role is based in the United States, in North Little Rock, Arkansas, and reports directly to the Technical Service Manager in London, Ontario, Canada. Due to the nature of work, the successful candidate will be required to live in close proximity to either Little Rock, AR. New graduates are welcomed to apply!
Requirements
- Two year or Advanced Diploma in Electrical Engineering Technology or Electrical Engineering degree
- Minimum 2+ years of relevant experience
- Experienced with PLCs
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills for a variety of audiences
- Ability to work autonomously at customer sites and manage project scope & cost
- Exceptional organizational and data entry skills required for related administrative tasks
- Ability to travel domestically and internationally up to 25% to customer sites for on-site commissioning and/or installation of ZTR equipment
Responsibilities
- Program, configure and troubleshoot ZTR locomotive operation, products, and solutions
- Provide excellent Customer Service and Support in both field and telephone support
- Travel to customer sites for commissioning & installation of ZTR equipment
- Provide on-site technical training and presentations to customers
- Perform sales support and project management tasks as assigned
Benefits
- Accommodations for applicants with disabilities throughout the recruitment process
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
