Junior EMR Implementation Specialist (BC)

Ava Industries

12d•CA$60,000 - CA$70,000•Hybrid

About The Position

At Ava Industries, we’re transforming healthcare delivery by empowering providers with innovative tools that strengthen patient interactions. Our state-of-the-art, cloud-based EMR (Electronic Medical Records) software, designed by family doctors specifically for primary care providers, prioritizes user-friendly design and efficient patient management. We believe that technological innovation can address the challenges of healthcare delivery and restore joy to the practice of medicine. As the fastest-growing EMR company in Canada, we’re building a fully remote team across the country, with our headquarters in Calgary, AB. Our team embodies our core values of innovation, transparency, adaptability and cooperation in providing timely solutions for our clients. We foster a collaborative and innovative environment with a strong company culture that values work-life balance and a shared passion for making a positive impact on healthcare. If you’re looking to join a team that embraces challenge, values continuous innovation, and appreciates your contributions, we’d love to hear from you! We are seeking a Junior Project Manager to oversee the implementation of our EMR software at new clinic sites. You will guide clinics through the entire implementation process (needs assessment, system configuration, data migration, user training, and ongoing support), working closely with staff to ensure a seamless transition and efficient utilization of our software. The successful candidate will have a demonstrated ability to manage multiple projects simultaneously, coupled with strong interpersonal skills that foster positive relationships with healthcare providers and clinic managers enabling them to understand unique clinic needs and facilitate seamless EMR system adoption. This position is primarily remote, based in central BC, with a combination of home and on-site clinic visits within BC. Flexible work hours fall between 8 AM and 6 PM (MST), Monday to Friday.

Requirements

Bachelor’s degree or equivalent professional experience.
Minimum of 2 years of relevant experience in running projects, healthcare experience is an asset.
Highly organized with exceptional attention to detail and the ability to manage multiple tasks concurrently.
Excellent leadership and communication skills, capable of working independently while setting priorities and managing time effectively.
Strong problem-solving skills and adaptability in complex situations.
Self-starter, adjusting quickly to new software and processes.
Aptitude for working in a dynamic environment with a proactive, positive attitude.
Familiarity with Project Management software tools i.e. ClickUp
Proficient in productivity software e.g. Google Suite, Slack.
Previous training experience either remotely or in a classroom setting, is an asset.
Healthcare industry and EMR system experience is a plus.
Must reside in central BC - Kelowna, Kamloops, Merritt, Vernon, Penticton, Salmon Arm, or surrounding communities.
Proof of education and a minimum of 2 professional references are required.
Valid driver’s license required, access to a vehicle is preferred.

Nice To Haves

healthcare experience is an asset
Healthcare industry and EMR system experience is a plus.
Previous training experience either remotely or in a classroom setting, is an asset.

Responsibilities

Manage the end-to-end implementation of Ava’s EMR software with clinics across BC, ensuring on-scope, timely delivery of tasks, schedules, and milestones.
Collaborate with healthcare providers and clinic managers to understand their needs and demonstrate empathy to address any concerns.
Customize clinic profiles within the EMR, adapting to the requirements of each clinic.
Deliver comprehensive training on Ava’s EMR functionality to clinic staff, both remotely and on-site, ensuring smooth transitions through effective change readiness.
Build and maintain strong relationships with diverse stakeholders through effective collaboration and regular communication.
Proactively manage expectations, provide progress updates, and skillfully navigate conflict resolution when needed.
Plan, develop, and refine project management processes for efficiency and effectiveness, adjusting to fast-paced changes while maintaining adaptability.