Philadelphia

Whizz•Philadelphia, PA

About The Position

The Junior Bike Mechanic & Fulfillment Associate supports daily store operations through entry-level bicycle mechanical work, customer order preparation, inventory control, and operational support. The role helps ensure customers receive safe, fully prepared bicycles and a seamless experience. It is an opportunity to build a career in the bicycle industry in a fast-paced, team-oriented environment.

Requirements

High school diploma or equivalent.
Basic mechanical aptitude and willingness to learn.
Strong attention to detail.
Good communication skills.
Ability to lift and move bicycles and batteries weighing up to 50 lbs.
Comfort working in a fast-paced environment.
Reliable, punctual, and team-oriented.
Strong organizational and time management skills.
Customer-focused mindset.
Ability to prioritize tasks and solve problems effectively.

Nice To Haves

Previous experience working with bicycles or mechanical equipment.
Retail, warehouse, or fulfillment experience.
Familiarity with inventory management systems.
Experience using smartphones or tablets for operational software.

Responsibilities

Prepare and verify customer orders, including bicycles, batteries, chargers, locks, helmets, and accessories.
Ensure bicycles are clean, charged, and ready for customer pickup.
Inspect returned bicycles and document their condition in company systems.
Identify bicycles requiring additional repairs or diagnostics.
Perform routine maintenance and basic repairs, including flat tire and tube replacements, tire inflation and pressure checks, brake adjustments, basic drivetrain adjustments, battery inspections, safety inspections, accessory installation, and minor component replacements.
Escalate complex repairs to senior mechanics when needed.
Perform daily inventory counts and maintain accurate inventory records.
Assist with receiving and organizing new inventory.
Update repair statuses in company systems.
Coordinate with Customer Service and Operations to ensure order readiness and workflow efficiency.
Perform final quality inspections before bicycles are released to customers.
Maintain a clean, organized, and safe workspace.
Follow company procedures and safety standards.