Junior Accounts Receivable & Collections Specialist

Inspired HR•Vancouver, BC

2d•CA$58,000 - CA$62,000•Onsite

About The Position

GeoPacific Consultants Ltd. is a leading geotechnical engineering consulting firm that specializes in providing innovative solutions to complex challenges faced by our clients. Incorporated in 1985, and with offices in Vancouver, Langley, Calgary, Edmonton, Kamloops, Victoria, and Kelowna, our team of experts brings together diverse experience and skill sets to deliver high-quality services in the fields of geotechnical engineering and hydrogeology. We work closely with our clients to understand their unique needs and tailor our approach to meet their specific requirements. With a strong commitment to excellence, sustainability, and safety, we have built a reputation for delivering exceptional results on time and on budget. We are currently seeking a permanent full-time Junior Accounts Receivable & Collections Specialist to join our Finance Team. This is an excellent opportunity for someone early in their accounting and finance career who is eager to build experience in accounts receivable, collections, and customer account management within a professional services environment. The ideal candidate is organized, proactive, customer-focused, and confident communicating with clients over the phone and by email. You will play a key role in supporting timely payments, maintaining accurate financial records, and ensuring smooth accounts receivable processes.

Requirements

1–2 years of experience in collections, accounts receivable, or a similar accounting/finance support role.
Strong communication and interpersonal skills with the ability to communicate professionally with clients via phone and email.
Strong organizational skills and attention to detail.
Problem-solving mindset with the ability to investigate discrepancies and follow through on outstanding issues.
Eagerness to learn and develop within accounts receivable and finance.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency with Microsoft Office Suite, particularly Excel.
Experience with accounting software or ERP systems is considered an asset.
Ability to work independently while contributing effectively within a team environment.

Nice To Haves

Experience with accounting software or ERP systems is considered an asset.

Responsibilities

Monitor customer accounts to identify overdue invoices and outstanding balances.
Proactively initiate collection activities through phone calls, emails, and formal payment reminders.
Maintain a structured follow-up schedule to support timely cash collection.
Work collaboratively with Operations, Project Managers, and Finance teams to resolve payment delays or billing issues.
Escalate high-risk, disputed, or long-overdue accounts following internal escalation procedures.
Maintain professional and customer-focused communication while ensuring strong collection discipline.
Perform regular reconciliation of customer accounts to ensure accuracy between invoices, payments, and outstanding balances.
Investigate and resolve discrepancies such as unapplied payments, duplicate charges, partial payments, or missing invoices.
Review and validate AR aging reports to ensure accuracy and completeness.
Reconcile customer statements upon request or during periodic account reviews.
Maintain accurate and up-to-date customer account records within the accounting system.
Receive, record, and accurately apply customer payments to outstanding invoices.
Ensure payments are matched correctly within the accounting system in a timely manner.
Resolve unapplied cash and investigate discrepancies between payments and invoices.
Support daily cash posting and bank deposit reconciliation activities as required.