Junior Account Manager

Marqeta•Vancouver, BC

1d•CA$58,800 - CA$73,500•Remote

About The Position

Marqeta is looking for a driven, curious, and entrepreneurial Junior Account Manager to join our Global Strategic Partnerships team. In this role, you’ll partner closely with cross-functional teams to support one of our global strategic accounts - building deep relationships, uncovering revenue-generating opportunities, providing exceptional client service, and helping our customer unlock the full potential of Marqeta’s platform. You’re not just a relationship manager - you’re a growth catalyst. You operate with a hustle mindset, thrive in ambiguity, and bring resourcefulness and curiosity to every challenge. You consistently seek to understand the “why” behind your customer’s business, then connect those insights to revenue-generating opportunities across our product portfolio. We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us! This position is not for an existing vacancy.

Requirements

3+ years of enterprise account management experience, ideally in fintech, payments, or banking
Strong communication skills across formats - verbal, written, presentations, and executive-level stakeholder engagement
Exceptionally organized and calm under pressure - you juggle multiple complex workstreams simultaneously, prioritize ruthlessly when demands compete, and stay solutions-focused when things get hard ; you're self-directed in knowing who to pull in inside Marqeta and on the customer side, to move things forward
Self-motivated and intellectually curious, with a track record of staying ahead of industry trends and competitive dynamics
Demonstrated ability to operate effectively in ambiguous environments - comfortable making decisions with incomplete information and pivoting as situations evolve
Entrepreneurial mindset with a bias toward action - you don’t wait to be told what to do, you identify what needs to happen and make it happen
Collaborative team player who works well across functions internally and builds trust with diverse stakeholders on the customer side
Experience managing global customers with multi-region stakeholder maps
Demonstrated operational excellence across complex, parallel workstreams: adept at managing competing priorities, maintaining follow-through, and proactively connecting the right internal and external stakeholders to drive outcomes
Strong data literacy - comfortable using metrics and analysis to shape account strategy and business reviews
Brings a continuous improvement mindset - consistently seeking better processes and actively leveraging AI tools to work more efficiently and effectively

Nice To Haves

Experience in card issuing/acquiring, payments processing, or embedded payments

Responsibilities

Strategic Connector: You act as a trusted connector between your customer and Marqeta’s internal teams - coordinating seamlessly across functions to drive innovation, resolve complexity, and deliver exceptional client experiences.
Growth Catalyst: You operate with an ownership mentality, proactively identifying and unlocking revenue opportunities enabled by Marqeta’s platform. You hustle to move things forward and don’t wait for someone else to find the next opportunity.
Curious Questioner: You ask great questions and dig deep. You’re never satisfied with surface-level answers - you want to understand your customer’s business model, pain points, and ambitions in full.
Resourceful Problem-Solver: You’re resourceful and effective in ambiguous situations. When faced with unknowns or complex challenges, you find a path forward - leveraging internal expertise, customer data, and creative thinking to drive outcomes.
Thoughtful Challenger: As a trusted partner, you challenge your customer and your own teams to think bigger and find smarter solutions to strategic problems.
Industry Fanatic: You keep a consistent pulse on industry trends, competitive developments, and best practices - staying sharp and proactively sharing relevant insights with your customer and internal stakeholders.