Junior Account Manager
About The Position
The Junior Account Manager is responsible for coordinating and managing the shared services that support a national client program. Acting as the central point of contact between the client and internal teams, this role ensures the successful delivery of recruiting, onboarding, payroll administration, reporting, financial tracking, compliance, and program support services. This position functions as a project manager across multiple stakeholders, ensuring requests are actioned, timelines are met, and client expectations are consistently delivered. While the role supports a nationwide field workforce, it does not directly manage field employees or provide direction on day-to-day execution. Those responsibilities remain with the client's Field Manager. Instead, the Junior Account Manager focuses on the operational, administrative, and business support functions that enable the program's success.
Requirements
- Experience in coordinating and managing shared services.
- Ability to act as a central point of contact.
- Experience in ensuring successful delivery of services such as recruiting, onboarding, payroll administration, reporting, financial tracking, compliance, and program support.
- Project management skills across multiple stakeholders.
- Ability to ensure requests are actioned and timelines are met.
- Client expectation management.
Nice To Haves
- Experience supporting a nationwide field workforce.
- Understanding of operational, administrative, and business support functions.
Responsibilities
- Coordinating and managing shared services that support a national client program.
- Acting as the central point of contact between the client and internal teams.
- Ensuring the successful delivery of recruiting, onboarding, payroll administration, reporting, financial tracking, compliance, and program support services.
- Functioning as a project manager across multiple stakeholders.
- Ensuring requests are actioned, timelines are met, and client expectations are consistently delivered.
Benefits
- Equal opportunity employer
- Reasonable accommodations for applicants with disabilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
