JUNIOR ACCOUNT MANAGER

Americannmade•San Diego, CA

7d•Onsite

About The Position

The Junior Account Manager is responsible for representing HOTBOX and promoting its products to existing customers. This role also involves actively engaging in sales activities to generate revenue and drive business growth. It is an opportunity for individuals who enjoy building relationships, have a passion for sales, and thrive in a fast-paced environment.

Requirements

Proven experience in both brand ambassador and sales roles is highly desirable.
Excellent communication and interpersonal skills to effectively engage with customers and represent the brand.
Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.
Self-motivated and target-driven individual with the ability to work independently and as part of a team.
Knowledge of the industry, market trends, and competitor analysis.
Proficient in using CRM software and other sales tools to manage leads and track sales activities.
Flexibility to travel and work during evenings or weekends, as required.
Will be driving to designated retail locations daily.
Excellent communication and leadership abilities.
Must be a “people” person who is helpful, cheerful, and has a positive attitude.
Must pay respect to the company and be committed to a great work ethic, supervise, motivate and lead others by being a role model.

Nice To Haves

Proven experience in both brand ambassador and sales roles

Responsibilities

Serve as the primary point of contact between HOTBOX and its clients.
Develop and maintain strong relationships with key client stakeholders.
Understand the client's business objectives, challenges, and opportunities.
Regularly communicate with clients to ensure client satisfaction and identify upselling or cross-selling opportunities.
Provide in-store services including event demos, budtender trainings, and PADs.
Act as a trusted advisor, providing strategic guidance and recommendations to clients.
Collaborate with clients to develop effective brand strategies aligned with their business goals.
Audit HOTBOX’ assets to ensure all marketing collateral is available to team members and customers.
Conduct market research and competitor analysis to identify brand positioning opportunities.
Analyze consumer insights and market trends to enhance brand relevance and competitiveness.
Implement brand guidelines, messaging frameworks, and brand identity elements.
Provide recommendations for brand campaigns, promotions, and activations.
Oversee the execution of brand initiatives and campaigns.
Participate in events, obtain video and photo content to post on social media.
Coordinate with internal teams, such as creative, marketing, and sales, to ensure successful project success and implementation.
Monitor project timelines, budgets, and deliverables to ensure timely and high-quality execution.
Conduct post-campaign analysis to evaluate the effectiveness of HOTBOX initiatives and gather insights for future improvement.
Monitor key performance indicators (KPIs) and metrics to measure HOTBOX performance.
Monitor HOTBOX performance against KPIs and provide regular reports to Account Executive and Leadership Team.
Analyze data and metrics to identify trends, opportunities, and areas for improvement.
Present performance reports and insights to clients, offering actionable recommendations.
Ensure brand compliance across all client touchpoints and communication channels.
Review marketing materials, advertising campaigns, and brand assets for consistency and adherence to brand guidelines.
Provide guidance and training to internal teams and external partners to maintain brand consistency.
Conduct brand audits and assessments to identify potential risks or issues.
Ensure excellent experience for every account by providing unmatched customer service, demonstrating professionalism in words, actions and all visual presentations followed by personal appearance.
Demonstrate and share solid product knowledge in order to accommodate all HOTBOX customers.
Promote and monitor quality service among co-workers of every account through training and acting as a positive role model.
Be personally available to all customers to communicate and identify their needs and address their questions and concerns.