Junior Account Manager (Contractor)

Marqeta
$55 - $65Remote

About The Position

This is a staffing agency position. The selected candidate will be employed by TCWGlobal. This assignment is remote and anticipated to last approximately 6 months, with the possibility of an additional period as determined by Marqeta. As a Junior Account Manager assigned to Marqeta, you will collaborate closely with multiple teams across the organization to support marketing efforts.

Requirements

  • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree
  • Ideally demonstrate experience working in Operations or Account Management.
  • Experience documenting, tracking, and supporting the daily functioning and operations of customer programs.
  • Experience delivering polished, error-free work.
  • Superior communication skills (interpersonal, verbal, presentation, written, email).
  • Experience prioritizing, managing and delivering on multiple projects simultaneously

Responsibilities

  • Supporting the strategic efforts of the POD leader in managing key business accounts.
  • Managing the collateral feedback and approval process, coordinating reviews across internal stakeholders, incorporating revisions, and ensuring all customer-facing materials receive required sign-off prior to distribution.
  • Creating monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go To Market team.
  • Supporting the development and delivery of presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).
  • Supporting day-to-day customer management processes.
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