Judicial Operations Clerk (D6 Linn 112661)
About The Position
The Iowa Judicial Branch, in Linn County, seeks applicants for a Judicial Operations Clerk within the Clerk of Court Office to perform clerical support and customer service for efficient court operations and the integrity of court records. Duties for this position will include processing case-related documents such as petitions, orders, warrants, writs, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media to support accurate records and efficient court operations. Provide customer service to assist court users in-person and on the phone with general requests on court-related matters and answer case processing questions. Provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies. Respond to records requests and be involved in records management. The successful candidate will be able to learn and navigate court record-specific computer programs and technology. This position will have the ability to professionally communicate in person and on the phone with a variety of court users. The successful candidate will have keen attention to detail to maintain the accuracy and integrity of court records. This position may occasionally travel to other counties within the judicial district.
Requirements
- High school diploma (or high school equivalency diploma).
- One (1) year of full-time equivalent professional office experience in business support, court, or legal support.
- Familiarity and understanding of court operation support, record keeping, and filing.
- Basic computer database, software, and math skills.
- Ability to secure confidential data and maintain confidentiality.
- Ability to prioritize work and meet deadlines.
- Verbal and written communication skills.
- Attention to detail.
- Reliable transportation and the ability to travel.
Nice To Haves
- Experience with court or legal process or terminology.
- Ability to manage multiple tasks with strong attention to detail.
- Experience with accurate record keeping.
- Ability to de-escalate difficult interactions professionally.
- Experience securing confidential information.
- Microsoft 365/Excel experience.
Responsibilities
- Processing case-related documents such as petitions, orders, warrants, writs, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media to support accurate records and efficient court operations.
- Provide customer service to assist court users in-person and on the phone with general requests on court-related matters and answer case processing questions.
- Provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies.
- Respond to records requests and be involved in records management.
- Learn and navigate court record-specific computer programs and technology.
- Professionally communicate in person and on the phone with a variety of court users.
- Maintain the accuracy and integrity of court records.
- Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
- Assist court users with resources, equipment, and services.
- Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
- Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
- Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
- Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
- Provide office support such as maintaining organization, equipment, and supplies.
- Other duties as assigned.
Benefits
- Collaborative, positive professional work environment
- Opportunities to make a widespread difference in the Iowa communities
- Excellent benefits package
- Paid Holidays/Vacation/Sick Leave
- Iowa Public Employees’ Retirement System (IPERS) plan
- Employee discount program
- Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
