Judicial Operations Manager

State of Delaware•Dover, DE

About The Position

The Judicial Operations Manager is a management-level role responsible for managing and supervising judicial case management staff to ensure the timely and efficient progression of court cases. The role oversees case management operations through supervisory staff who report directly to the manager and makes decisions on complex and unusual challenges. The manager represents court operations in testing pilot programs as a subject matter expert and implements new programs resulting from legislation. The position handles case filings and case progression, coordinates with judicial officers and other stakeholders, maintains accurate case records, and works to resolve issues that delay case flow. Duties may also include attending court proceedings, using automated information systems, arranging delivery of legal paperwork, and managing court calendars or schedules. Other related duties may be required. Applicants must be legally authorized to work in the United States. A satisfactory criminal background check is required as a condition of hire; the recruiting agency may require the applicant to pay for it as part of a conditional offer. Applications and supplemental questionnaires are evaluated based on education, training, and experience related to the job requirements.

Requirements

Three years of experience managing cases as they move through the legal process.
Three years of experience researching files, records, and other information sources to ensure accurate case data and resolve case-flow or other issues.
Three years of experience in narrative report writing.
Six months of experience in staff supervision.
Legally authorized to work in the United States.
Satisfactory criminal background check as a condition of hire.

Responsibilities

Manage and supervise judicial case management staff to support the timely and efficient progression of court cases.
Oversee case management operations through supervisory staff who report directly to the position and make decisions on complex or unusual challenges.
Represent court operations as a subject matter expert in testing pilot programs and implement programs resulting from legislation.
Assess case filings to determine placement in a case track or program, or recommend referral to an alternative track.
Serve as a liaison with stakeholders, judicial officers, court users, justice partners, and the public; coordinate activities, respond to inquiries, and explain court processes and procedures.
Create and maintain accurate and complete case files.
Monitor and coordinate case activity through legal events and processes; track case status, anticipate delays, and initiate action to expedite cases, including contacting participants to resolve barriers.
Research case files, records, and other information sources; coordinate with internal and external resources to ensure accurate case data, resolve issues or complaints, and prepare and issue court documents.
Coordinate case activity and events with judicial officers, attorneys, law enforcement agencies, and litigants.
Advise judicial officers regarding case events that lead to final case disposition.
Maintain contacts within the legal community and with other agencies, courts, and units to expedite case flow.
Attend court proceedings, which may include annotating court worksheets, creating automated sentence orders, facilitating data entry, swearing in witnesses, and marking evidence.
Use automated information systems and computer software to enter, update, modify, delete, retrieve, and report data.
Arrange delivery of legal paperwork or other correspondence.
Manage court calendars or other schedules as needed, including scheduling within guidelines, coordinating parties, rescheduling, and generating notices.
Perform other related duties as required.