Food Service - Jr Sous Chef

SSA Group, LLC • Asheboro, NC

20h • $17 - $18

About The Position

SSA’s Jr Sous Chef supports daily kitchen operations at a restaurant or location, helping ensure staffing, preparation, food quality, safety, availability, merchandising, and guest-service standards are met. The role assists the Sous Chef with assigning and coaching associates, coordinating daily prep and cleaning, supporting smooth service, and addressing operational or guest-feedback concerns. It also includes oversight of food-safety practices, personnel duties, equipment upkeep, and compliance with applicable laws and company policies.

The position requires a flexible, hands-on team leader who can work varied hours, including nights, weekends, and holidays, and can stand for extended periods and move boxes weighing 10–35 pounds. The role promotes inclusion, team development, sustainability and conservation, and community engagement.

Requirements

• One to two years of culinary experience.
• Strong interpersonal and communication skills, including the ability to communicate with the General Manager and personnel.
• Proven leadership skills and an understanding of team building and development, including fostering partnerships with other branch managers.
• Exceptional problem-solving and decision-making skills, with the ability to stay organized.
• Multitasking, attention to detail, analytical, planning, and leadership skills.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, and energetic approach; initiative; and tact and diplomacy.
• Computer knowledge and skills sufficient for basic office functions.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients in accordance with 452 Hospitality.
• Ensure the restaurant or location is adequately prepared and staffed in the back of house for daily operations.
• Oversee kitchen duties and ensure quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards are met or exceeded.
• Oversee safety logs, including food temperatures, rotation, and waste.
• Ensure staff follow uniform, hygiene, handwashing, and glove-use requirements.
• Support SSAfety training in knife handling and ensure direct reports use knives and slicers properly.
• Create daily prep and item lists and delegate tasks as needed.
• Support operations and fill staffing or workflow gaps to ensure smooth service.
• Maintain checklists for routine and daily cleaning, ongoing projects, and menu planning.
• Assist the Sous Chef with assigning associates to duties and coaching them through projects, daily tasks, and guest interactions.
• Respond efficiently to guest and client feedback and report issues to the operations manager to help prevent recurrence.
• Train new employees and issue performance reviews.
• Manage progressive documentation to coach and counsel employees on performance, with oversight from the operations manager.
• Report employee attendance and hour discrepancies to payroll, and oversee break and rest-break management for back-of-house employees.
• Inspect equipment and perform routine maintenance and cleaning as necessary.
• Help complete daily tasks to ensure work is finished on time.
• Communicate daily service or quality issues to the Sous Chef and Food Service Operations Manager(s).
• Work directly with restaurant supervisors to ensure locations operate to standard.
• Remain knowledgeable about and supervise in accordance with applicable local, state, and federal laws.
• Maintain a clean, safe, and organized work environment and follow company policies and procedures.
• Promote an inclusive and supportive approach within the Brand team and across units, remove barriers, and empower team members’ growth and opportunity.
• Lead by example in sustainability and conservation efforts, apply relevant practices in the business, and provide staff with opportunities to learn.
• Support community engagement and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed