Catering - Jr Sous Chef

SSA Group•Baltimore, MD

13d

About The Position

SSA Group is hiring a Jr Sous Chef to support culinary operations at a cultural attraction. The role reports to the Sous Chef and helps ensure the kitchen is prepared, staffed, safe, and operating to service and quality standards. The Jr Sous Chef supports daily kitchen operations, staff development, guest service, food safety, and coordination with the Sous Chef, Food Service Operations Manager(s), and restaurant supervisors. The position also supports an inclusive and supportive workplace, promotes team growth and community engagement, and leads by example in sustainability and conservation efforts. This is a full-time, non-exempt position eligible for overtime. The job may involve varied hours and days, including nights, weekends, and holidays, as needed.

Requirements

1–2 years of experience in culinary work.
Strong interpersonal and communication skills, including the ability to communicate with the General Manager and personnel.
Proven leadership skills and an understanding of team building and development, including fostering partnerships with other branch managers.
Strong problem-solving and decision-making skills, along with organizational ability.
Multitasking, attention to detail, analytical, planning, and leadership skills.
Ability to remain flexible in a fast-paced environment.
A team-oriented, personable, professional, upbeat, energetic, and proactive approach, using tact and diplomacy.
Computer knowledge and skills sufficient for basic office functions.
Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed; ability to perform the role’s stated functions.
Ability to work varied hours and days, including nights, weekends, and holidays, as needed.

Responsibilities

Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
Ensure the kitchen is adequately prepared and staffed for daily operations.
Oversee kitchen duties and ensure quick-service and food-service standards, safety, quality, availability, merchandising, and guest-service standards are met.
Oversee safety logs, including food temperatures, rotation, and waste; ensure staff follow uniform, hygiene, handwashing, and glove-use practices.
Support safety training in knife handling and ensure direct reports use knives and slicers properly.
Create daily prep and item lists and delegate tasks as necessary.
Support operations and fill staffing or task gaps to ensure smooth service.
Maintain checklists for routine and daily cleaning tasks, ongoing projects, and menu planning.
Assist the Sous Chef in assigning duties, coaching associates through projects and daily tasks, and supporting guest interactions.
Respond to guest and client feedback and report issues to the operations manager to help prevent recurrence of complaints.
Train new employees and issue performance reviews.
Coach and counsel employees through progressive documentation, with oversight from the operations manager.
Report employee attendance and hour discrepancies to payroll.
Oversee break and rest-break management for back-of-house employees.
Inspect equipment and perform routine maintenance and cleaning as necessary.
Help the team complete daily tasks on time.
Communicate daily service or quality issues to the Sous Chef and Food Service Operations Manager(s).
Work with restaurant supervisors to ensure locations operate to standard.
Remain knowledgeable of and supervise in accordance with applicable local, state, and federal laws.
Maintain a clean, safe, and organized work environment and uphold company policies and procedures.
Promote an inclusive and supportive approach, remove barriers, and empower team members’ growth and opportunity.
Lead by example in sustainability and conservation efforts, and share relevant knowledge with unit staff.
Engage with SSA and the unit in community activities and opportunities to give back.
Perform other tasks as necessary.

Benefits

Paid Time Off plan of up to 144 hours based on tenure.
Medical, dental, vision, life insurance, and other voluntary benefits for employees and their families; employee premiums apply.
401(k) program with a 15% company match, subject to eligibility requirements.
Up to 120 hours of SSA-paid leave for qualifying reasons, including parental leave and serious medical conditions affecting the employee or family.
Up to 40 hours of paid bereavement leave.
On-demand pay access to a portion of earned wages before payday.
Meal plan and employee discounts where applicable.
Tuition discount through a partnership college.
Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.