Jr. Member Engagement Coordinator - PS HQ

Extime PS LLC•El Segundo, CA

4h•$75,000 - $85,000•Hybrid

About The Position

PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality. Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft. Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences. We are building more than terminals - we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS. The Junior Sales Coordinator plays a foundational role in supporting the Sales and Membership teams, ensuring both the operational excellence and high-touch service required to deliver a seamless experience for ultra–high-net-worth guests and members. This role blends administrative precision with client-facing exposure, supporting the full sales and relationship lifecycle from initial inquiry through onboarding and ongoing engagement. The ideal candidate is highly organized, detail-oriented, and service-driven, with a genuine interest in pursuing a career in relationship-based B2C sales within a luxury environment. Acting as a key liaison between clients, internal teams, and strategic partners, the Coordinator is responsible for maintaining accurate client data, managing communications, and supporting day-to-day sales operations with discretion and care. This position offers a unique opportunity to build a strong foundation in sales, gain exposure to UHNW client engagement, and grow within a category-defining global hospitality brand.

Requirements

2 years + experience in UHNWI B2C sales
Experience working around confidential and sensitive information
Salesforce pipeline management experience
Exceptional written and verbal communication skills, with the ability to engage confidently with UHNW clientele
Highly detail-oriented and organized, with a strong sense of ownership over administrative execution and follow-through
Strong operational discipline with commitment to data accuracy, CRM hygiene, and process consistency
Ability to manage multiple priorities while maintaining precision in a fast-paced, high-touch environment
Strong interpersonal and relationship-building skills, paired with sound judgment and discretion
Proactive mindset with the ability to anticipate needs, solve problems, and drive tasks to completion independently
Comfortable balancing client-facing responsibilities with behind-the-scenes operational execution
Adaptable and flexible as priorities evolve and new markets develop
Willingness to travel domestically and internationally as needed

Nice To Haves

Bachelors Degree in relevant field desired.

Responsibilities

Support day-to-day administrative and operational needs of the Sales team, including scheduling, follow-up coordination, pipeline tracking, and preparation of client materials
Maintain rigorous accuracy within Salesforce, including real-time logging of client interactions, preferences, pipeline activity, and follow-ups with exceptional attention to detail and confidentiality
Own data integrity and CRM discipline, ensuring all client and prospect records are current, actionable, and reflective of the highest operational standards
Partner closely with the Sales and Membership teams to support UHNW clients throughout the full lifecycle of the relationship, including initial inquiry, enrollment, bespoke onboarding, and ongoing account support
Serve as a key point of coordination for client interactions, ensuring a seamless, highly personalized experience aligned with luxury service standards
Build and manage targeted prospect and client segments within Salesforce to support proactive outreach and relationship cultivation
Educate, consult, and advise prospective and existing members on PS' curated services, amenities, and bespoke offerings, tailoring recommendations to individual client needs and expectations
Host and support virtual presentations, private briefings, and educational meetings with strategic partners and prospects
Correspond with UHNW members, advisors, and partners via phone and email in a polished, professional, and discreet manner
Provide guided, in-person tours of PS, articulating the brand’s value proposition, service philosophy, and experiential offerings with confidence and sophistication
Attend select prospecting and networking events to cultivate relationships and support conversion efforts
Support sales initiatives and special projects as the business expands into new markets