Jr. Data Center Technician

BGIS • South Jordan, UT

2d

About The Position

BGIS is hiring a Jr. Data Center Technician in South Jordan, Utah. The role assists with front-line support of facilities and systems within the raised-floor areas of a data center, helping protect and maintain the availability of customer systems and data. Support covers planning, installation, maintenance, and ongoing operations for cabinets, equipment, and communications services. The technician shadows data center staff and assists with regular duties during core hours; after-hours work may be performed with manager approval.

Requirements

• At least 1 year of experience with IT and networking systems in a technical or operations capacity, or equivalent work experience.
• Proficiency with software tools such as Microsoft Office.
• Proficiency with computer server hardware systems running Windows or UNIX/Linux operating systems.
• Basic understanding of network hardware equipment and TCP/IP networking principles.
• Ability to collaborate with customers, colleagues, and other service providers to plan and execute tasks.
• High standards for workmanship, organization, and cleanliness in tasks, equipment, and workspaces.
• High safety awareness and ability to follow defined safety standards.
• Good troubleshooting skills to investigate and resolve systems and infrastructure problems.
• Strong customer service skills and ability to maintain good relations with customers and colleagues.
• Excellent verbal and written communication skills.
• Physical ability to walk jobsites on uneven terrain, work at heights and from ladders, and regularly walk, handle or feel objects, reach, stoop, kneel, crouch, or crawl.
• Ability to regularly lift and/or move up to 75 pounds.
• Personal transportation for meetings and job visits away from the office; reimbursed.

Responsibilities

• Walk through the data center regularly during the day and assess systems for health alerts.
• Install and power up servers, peripherals, and network equipment (rack and stack) under a mentor’s supervision.
• Assist with the physical installation, dressing, and connection of fiber and copper communications cables.
• Complete assigned and scheduled tasks on time and in accordance with customer deadlines.
• Provide visual inspections and status reports in response to customer requests.
• Document work in designated ticketing, asset management, and other record-keeping systems for reference and audit purposes.
• Assist with troubleshooting and maintenance of data center facilities and systems.
• Respond to off-hour emergency calls.
• Perform other duties as assigned.

Benefits

• The company describes initiatives supporting personal and professional development, work/life balance, health and wellness, and community involvement.
• Travel for meetings and job visits away from the office is reimbursed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed