Jr. Data Center Technician

BGIS • South Jordan, UT

1d • Onsite

About The Position

BGIS is seeking a Jr. Data Center Technician in South Jordan, Utah. The role assists with front-line support of facilities and systems within data center raised-floor areas, helping protect system availability and associated data on behalf of system owners. The work covers planning, installation, maintenance, and ongoing operation of cabinets, equipment, and communications services. The technician shadows data center staff and assists with regular duties during core hours; after-hours work may be possible with manager approval.

Requirements

• At least 1 year of experience with IT and networking systems in a technical or operations capacity, or equivalent work experience.
• Proficiency with software tools such as Microsoft Office.
• Proficiency with computer server hardware systems running Windows or UNIX/Linux operating systems.
• Basic understanding of network hardware equipment and TCP/IP networking principles.
• Ability to collaborate with customers, colleagues, and other service providers to plan and execute tasks.
• High standards for workmanship, organization, and cleanliness when handling tasks, equipment, and workspaces.
• High safety awareness and ability to follow defined safety standards.
• Good troubleshooting skills to investigate and resolve systems and infrastructure problems.
• Strong customer service skills and ability to maintain good relations with customers and colleagues.
• Excellent verbal and written communication skills.
• Physical ability to walk jobsites over uneven terrain and work at heights and from ladders.
• Ability to regularly walk; use hands and fingers; handle or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Ability to regularly lift and/or move up to 75 pounds.
• Ability to provide personal transportation for meetings and job visits away from the office; transportation is reimbursed.

Nice To Haves

• Industry-related technology certifications such as CompTIA A+, Network+, or Server+.

Responsibilities

• Conduct regular walks through the data center to assess system health alerts.
• Lift and install servers and other equipment, including rack-and-stack installation and power-up of servers, peripherals, and network equipment under a mentor’s supervision.
• Assist with physical installation, dressing, and connection of fiber and copper communications cables.
• Complete assigned and scheduled tasks on time and in accordance with customer deadlines.
• Provide visual inspections and status reports in response to customer requests.
• Document work in designated ticketing, asset management, and other record-keeping systems for reference and audit purposes.
• Respond to off-hour emergency calls.
• Perform other duties as assigned.

Benefits

• The company describes employee initiatives supporting personal and professional development, work/life balance, health and wellness, and community involvement.
• Reimbursement for personal transportation used for meetings and job visits away from the office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed