Joy Creator
About The Position
The Joy Creator serves guests in person and over the phone, providing creative celebration solutions in a warm and welcoming bakery environment. The role assists the Crafting department, performs light cleaning and some clerical duties, and helps maintain the bakery’s image and brand standards. No experience is necessary; training is provided. The position pays $12.00–$13.00 per hour, with potential for additional compensation based on experience, initiative, ability to learn, and desire to improve. Performance bonuses and other perks may also be available. Candidates must be able to lift 50 pounds. The bakery aims to bring the new colleague on board as soon as possible, while taking the time needed to find a suitable fit.
Requirements
- Ability to lift 50 pounds.
- No prior experience is necessary; the employer will train the right person.
- Ability to serve guests in person and by phone in a warm and welcoming manner.
Nice To Haves
- Experience, initiative, quick learning, and a desire to improve may be considered for additional compensation.
Responsibilities
- Abide by all NbC policies and procedures and uphold the brand’s image.
- Keep the retail case stocked with Bundtlets, 8-inch and 10-inch cakes, and backup sample trays.
- Maintain cooler par levels for case cakes, assorted Bundtini packs, and sample trays.
- Fold cake boxes.
- Welcome walk-in guests, introduce them to the bakery, and provide tours.
- Assist walk-in guests with orders and creative celebration solutions.
- Suggest balloon sales and appropriate retail items, and upsell candles and cards.
- Take incoming phone orders.
- Help ensure brand standards are met.
- Operate the point-of-sale system accurately and efficiently.
- Collect guest email addresses.
- Maintain knowledge of products, prices, and promotions.
- Keep the retail area clean, swept, and neatly merchandised; dust retail surfaces, countertops, and POS stations.
- Perform Crafting department duties, such as fluffing bows and making design pieces.
- Assist other departments as needed.
- Perform light cleaning and clerical duties.
Benefits
- Free uniforms
- Health insurance
- Vision insurance
- Employee discounts
- Training and development
- Competitive salary
- Performance bonuses and other perks may be available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
