Journeyman Plumber - Field Technician
About The Position
Mr. Rooter Plumbing of Cypress is seeking a service-oriented Journeyman Plumber who takes pride in their craft, communicates effectively with customers, and is looking to join a team that is building a reputation for quality work. This is a high-impact, high-trust position for an experienced plumber who values professionalism, craftsmanship, and consistency. The role involves running residential service plumbing calls independently, diagnosing issues, presenting repair options, performing high-quality repairs and installations, following a specific customer experience process, conducting whole-home plumbing inspections, maintaining clean work habits, accurate documentation, strong communication, and treating every home with respect. The ideal candidate enjoys interacting with customers, solving problems, takes pride in doing the job right, appreciates autonomy, is patient, persistent, detail-oriented, comfortable with technology like iPads and service software, and is not afraid of the physical aspects of plumbing. The company provides systems training for customer experience, coaching for efficiency and earning potential, and access to advanced training modules, emphasizing professional development rather than basic trade training.
Requirements
- Active Texas Journeyman Plumber License
- Minimum 3 years of residential service plumbing experience
- Strong diagnostic and customer-service skills
- Valid driver’s license and insurable driving record
- Ability to pass background and drug screening
- Professional appearance and communication
Responsibilities
- Run residential service plumbing calls independently and professionally
- Diagnose issues thoroughly and present clear, honest repair options
- Perform high-quality repairs and installations with zero shortcuts
- Follow the Mr. Rooter C.U.S.T.O.M.E.R. experience process to deliver five-star service
- Conduct whole-home plumbing inspections and make proactive recommendations
- Maintain clean work habits, accurate documentation, and strong communication
- Treat every home with respect and protect the customer’s property
- Contribute to a positive, accountable field culture
Benefits
- Competitive base pay
- Commission that rewards performance and professionalism
- Paid training and professional development
- Branded company vehicle
- iPad and service software
- Paid time off
- Medical, Dental, and Vision benefits
- A real path to leadership as the team expands
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
