Journey Operations Manager — Contract / Freelance (Adobe Journey Optimizer)

CourtAvenue • Dallas, TX

1d • Remote

About The Position

This is a contract/freelance engagement supporting GTX Solutions (a CourtAvenue Company) on an enterprise B2B marketing transformation, specifically a migration to Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP). The role is described as the operational backbone of a complex, multi-partner enterprise program, requiring ownership of intake, QA, and delivery coordination. The engagement front-loads with near full-time hours during the first two months of build, followed by a lighter maintenance cadence through December. Candidates are expected to commit approximately 40 hours per week during the initial ramp-up period.

Requirements

• 5+ years in marketing operations, campaign management, marketing automation execution, or program coordination.
• Hands-on experience with an enterprise marketing automation platform.
• Proven QA and deployment discipline in a high-volume environment.
• Comfort with PM tools (Asana, JIRA, Teamwork, or similar) and managing concurrent workstreams.
• Strong communication across technical, strategic, and client-facing teams.

Nice To Haves

• AJO and AEP experience are preferred, but strong experience on Salesforce Marketing Cloud, Marketo, or Oracle Eloqua is acceptable as the right operator can ramp on AJO.
• Direct AJO campaign execution and journey management.
• AEP audiences, segments, and activation familiarity.
• Experience on a B2B marketing platform migration.
• MarTech consulting or agency delivery background.

Responsibilities

• Run day-to-day campaign execution in Adobe Journey Optimizer (AJO): setup, audience targeting, content associations, and deployment scheduling.
• Own the intake process: briefing, capacity planning, and prioritization with stakeholders.
• Coordinate QA across active journey builds (logic, targeting, content rendering, compliance) before anything deploys.
• Be the operational point of contact between GTX, technical build partners, and the client's marketing team.
• Maintain execution trackers, dashboards, and deployment calendars.
• Support migration of legacy-platform campaigns into AJO.
• Surface risks, blockers, and capacity constraints early.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed