Joint Regional Security Stack (JRSS) NOC Technician

P W Communications Inc • Scott AFB, IL

29d • Onsite

About The Position

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC). We are seeking a Joint Regional Security Stack (JRSS) NOC Technician to support the Digital Modernization Sector and Global Solutions Management Operations II (GSMO-II) program.

Requirements

• Active Secret Security Clearance
• U.S. Citizenship
• DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) at start date
• Ability to work in a 24/7 operation
• High school and 2-4 years of experience
• Must have an active DoD Secret security clearance
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management
• Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS
• General understanding of network topologies

Nice To Haves

• Tech control facility or cyber transport experience
• Circuit actions and vendor experience
• IP architecture experience
• Telco NOC, inside or outside plant experience
• Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs
• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management
• Additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4

Responsibilities

• Execute network operations to include configuration and analysis of customer traffic across the MPLS and JRSS infrastructure
• Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions
• Work directly with supported customers and engineers across other NOCs to ensure maximum network availability to minimize or eliminate mission and operational impact
• Proactively monitor network alarms across platform specific network management tools
• Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management
• Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident
• Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees