Job Matcher

Eckerd Connects • Philadelphia, PA

3d

About The Position

The Job Matcher connects job seekers with meaningful employment opportunities by aligning customer interests with available job openings and workforce resources. The position serves as a liaison among PA CareerLink staff, job developers, and business services teams to support timely, accurate referrals, resource recommendations, and opportunity matching. The Job Matcher also shares hiring information through in-person and virtual channels, communicates regularly with internal stakeholders, and prepares reports to support strategic workforce alignment.

The role recommends resources based on customers’ support needs, screens and refers applicable PA CareerLink staff to suitable openings, and works with job developers, business services representatives, and customer-facing staff to align opportunities with participants’ experience and interests. It helps organize and promote hiring opportunities, shares hiring event and job fair information, and submits customer resumes for additional job-matching services as needed. The position informs the Manager of Business and Community Services about employers with openings and supports a center-wide process for identifying customer interests, urgency, and relevant experience.

Requirements

• Bachelor’s degree in social work, human services, or a related field and 1 year of relevant experience, or an associate degree and 3 years of equivalent experience.
• At least 1 year of experience working with the targeted population.
• Demonstrated ability to problem-solve and collaborate with a variety of customers.
• Proficiency in Microsoft Office applications, including Word, Excel, and Visio.
• Willingness to learn center-specific databases.
• Knowledge of job search websites and engines.
• Excellent verbal and written communication skills.
• Ability to build relationships with employers, partners, and job seekers.
• Knowledge and understanding of workforce development programs, regulations, and local economic needs.
• Willingness to work a flexible schedule, including evenings and Saturdays.
• Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.
• Must have an appropriate and valid state driver’s license, meet Eckerd’s auto insurance requirements, and be able to drive for business purposes.

Nice To Haves

• 3 or more years of relevant work experience.

Responsibilities

• Recommend available resources that align with customers’ needs for additional support.
• Screen and refer applicable PA CareerLink staff to suitable job openings available through PA CareerLink Job Developers, System Wide Services, Business Services Representatives, and Business Services Liaisons.
• Meet regularly with Job Developers, Business Services Representatives, and customer-facing staff to align available opportunities with center participants’ experience and interests.
• Partner with Job Developers and Business Services staff to organize and promote hiring opportunities within the center and across the system.
• Share hiring event and job fair information with PA CareerLink staff and through virtual platforms, including the PHL Career Portal and email or text alerts.
• Submit customer resumes to System Wide Services for additional job-matching services as needed.
• Inform the Manager of Business and Community Services about employers with job openings for follow-up by a Job Developer.
• Support a center-wide process to identify customers’ shared interests, urgency levels, and relevant experience.
• Use customer insights to produce reports that help Job Developers align opportunities with customer needs.

Benefits

• Low-cost medical, dental, and vision insurance.
• 19 days of paid time off during the first year.
• 11 paid holidays.
• Retirement savings plan with employer match up to 5%.
• Flexible spending accounts.
• Paid short-term disability and voluntary long-term disability.
• Group term life and AD&D insurance.
• Voluntary term life insurance.
• Public Service Loan Forgiveness (PSLF) eligible employer.
• PTO Exchange.

What This Job Offers

• Job Type: Full-time