Job Matcher

Eckerd Connects•Philadelphia, PA

About The Position

The Job Matcher connects job seekers with meaningful employment by aligning customer interests, experiences, and support needs with job openings and workforce resources. The role serves as a liaison among PA CareerLink staff, Job Developers, and business services teams, ensuring timely referrals, resource recommendations, and opportunity matching. It also disseminates hiring information across in-person and virtual platforms, maintains communication with internal stakeholders, and produces reports to support workforce alignment and employment placement outcomes. The position involves collaborating with Job Developers and Business Services staff to organize and promote hiring opportunities, sharing job fair and hiring event information, referring customer resumes for additional matching services, and communicating employer openings to the Manager of Business and Community Services. The Job Matcher supports a center-wide process for identifying customers’ shared interests, urgency, and relevant experience, and uses those insights to provide actionable information to Job Developers.

Requirements

Bachelor’s degree in social work, human services, or a related field and one year of relevant experience; or an associate degree and three years of equivalent experience.
At least one year of experience working with the targeted population.
Demonstrated problem-solving ability and ability to collaborate with a variety of customers.
Proficiency in MS Office applications, including Word, Excel, and Visio.
Willingness to learn center-specific databases.
Knowledge of job-search websites and engines.
Excellent verbal and written communication skills.
Ability to build relationships with employers, partners, and job seekers.
Knowledge or understanding of workforce development programs, regulations, and local economic needs.
Willingness to work a flexible schedule, including evenings and Saturdays.
Must pass a drug screen in accordance with the Substance Abuse and Drug-Free Workplace policy.
Must have an appropriate, valid state driver’s license, meet Eckerd’s Auto Insurance requirements, and be able to drive for business purposes.

Nice To Haves

Three or more years of relevant work experience.

Responsibilities

Align customer interests, experiences, and needs with available job openings and workforce resources.
Recommend resources suited to customers who may need additional support.
Screen and refer applicable PA CareerLink staff to openings offered through Job Developers, System Wide Services, Business Services Representatives, and Business Services Liaisons when opportunities align with customer interests.
Meet regularly with Job Developers, Business Services Representatives, and customer-facing staff to align opportunities with participants’ experiences and interests.
Organize and promote hiring opportunities within the center and across the system in partnership with Job Developers and Business Services staff.
Share hiring event and job fair information with PA CareerLink staff and through virtual platforms, including the PHL Career Portal and email or text alerts.
Submit customer resumes to System Wide Services for additional job matching when needed.
Inform the Manager of Business and Community Services about employers with openings for Job Developer follow-up.
Support a center-wide process for identifying customer interests, urgency levels, and relevant experiences.
Produce reports with actionable information to help Job Developers align opportunities with customer needs.