Job File & Office Coordinator
PuroClean•Auburn, ME
•Onsite
About The Position
PuroClean of Auburn, ME is seeking a highly organized and detail-oriented Admin / Job File Coordinator to support daily operations, job management, and administrative functions. This role is essential to keeping restoration jobs moving efficiently from intake through completion while supporting scheduling, documentation, estimates, and marketing efforts. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced office environment.
Requirements
- Strong customer service skills with the ability to communicate professionally with customers, adjusters, and vendors
- Excellent organizational, multitasking, and time-management skills
- Proficiency with computers and Microsoft products (Outlook, Word, Excel)
- Strong general computer skills and ability to learn new software systems
- High attention to detail and ability to follow established processes
- Valid driver’s license and reliable transportation
- Must successfully pass a background check
- Must successfully pass a drug screening
Nice To Haves
- Experience with administrative coordination, scheduling, or job tracking preferred
- Social media, blogging, or SEO experience is a plus
Responsibilities
- Answer and route incoming phone calls professionally with a strong customer service focus
- Enter new jobs and maintain accurate daily job entries
- Coordinate and manage job scheduling
- Process assignment requests and ensure proper documentation
- Maintain and update job files, including drying logs and related records
- Track, order, and manage supplies for ongoing jobs
- Follow up on preliminary estimates
- Assist with estimate preparation and documentation
- Address estimate disputes and coordinate resolution with management
- Maintain organized estimate records and job-related correspondence
- Create, update, and schedule social media content
- Assist with blog creation and content management
- Support SEO efforts through content updates and basic optimization
- Ensure consistent and professional online presence across platforms
- Perform other duties as assigned
Benefits
- Opportunity for advancement
- Paid time off
- Training & development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
