Job Development Specialist

Glide•San Francisco, CA

About The Position

GLIDE is a nationally recognized center for social justice that works to address systemic injustice, poverty, housing and homelessness, and racial and social justice. Through integrated services, advocacy, and an inclusive community, GLIDE seeks to help individuals, families, and children achieve stability and thrive. The Job Development Specialist provides intensive career exploration, connections to pre-employment training, and job-search and placement assistance. The role helps clients address barriers to education and employment and connects them with opportunities for economic mobility through outreach, individual counseling and coaching, case management, workforce-readiness workshops, and resource and partnership development. The specialist builds relationships with employers and community partners to connect job seekers with education, training, and employment opportunities. This is a full-time, 40-hour-per-week, non-exempt position. The schedule is Monday through Friday, generally between 8:00 a.m. and 5:00 p.m. GLIDE’s buildings are in San Francisco’s Tenderloin neighborhood and maintain an open-door policy for community members and clients, who frequently enter and leave the building. The role is covered by a collective bargaining agreement. GLIDE may use AI tools to assist with parts of recruitment, but final hiring decisions are made by people.

Requirements

At least 3 years of experience in vocational training or in one-to-one counseling and case-management services for marginalized, justice-impacted, or similarly disenfranchised populations seeking education, workforce development, and job-placement support.
Demonstrated success as a job-development specialist or in a similar employment-program role serving disenfranchised or high-need populations.
Experience and knowledge of trauma-informed development principles and practices and/or adult learning and education.
Knowledge of local labor-market trends, job-search and job-placement strategies, and workforce best practices.
Ability to work independently, show initiative, be dependable, maintain consistent presence, and meet deadlines.
Ability to collaborate with GLIDE support staff to coordinate care for shared clients.
Strong written, oral, communication, technical, and interpersonal skills.
Attention to detail and strong organizational, time-management, and problem-solving skills.
Knowledge of the needs and resources of GLIDE’s San Francisco Bay Area clients and population, particularly people experiencing poverty, homelessness, mental-health challenges, substance misuse, trauma, and related experiences.
Ability to use Windows, Microsoft Office Suite, Salesforce, city-funder or other databases, Zoom or other virtual-meeting systems, and search engines for research.

Nice To Haves

Bachelor’s degree in social work, public health, human resources, or a related field is preferred.

Responsibilities

Conduct outreach and engage prospective client participants at the TAY HWC Center and other GLIDE locations.
Develop individualized education and employment plans using rapid intake, career and skills assessments, and goal-setting counseling.
Connect clients with educational opportunities, training programs, and supportive services, and assist with enrollment.
Provide ongoing counseling, guidance, mentorship, advocacy, and development of individual goals and service plans.
Conduct job-readiness workshops on topics including communication, conflict management, digital literacy, applications, resumes, cover letters, interviewing, job retention, stress management, and workplace behavior and self-care.
Identify and schedule guest speakers and organize relevant workshops and job-related events, such as career panels and job fairs.
Develop job opportunities with local employers in industries and roles aligned with client interests, skills, goals, and program data.
Maintain employer partnerships and seek placements through outreach events, information sessions, and other engagement.
Help clients prepare job applications, resumes, cover letters, digital skills, interviews, and workplace expectations.
Provide post-placement support to promote job retention and advancement through individual counseling, groups, and workshops.
Maintain accurate client intake, assessment, progress, and outcome records in required databases and hard-copy files.
Prepare reports on client services and activities for case conferences, care coordination, and file audits; track program activities, KPIs, metrics, and goals for stakeholders.
Maintain records of prospective education, workforce-development, and training programs and local employers; prepare ad hoc reports on job-development activities.
Collaborate with schools, social-service agencies, and other community partners to enhance job-development services.
Represent the program at community events and outreach activities to promote services and awareness.
Advocate for client needs and promote positive youth development outcomes.
Support clients and employers through job-site visits and meetings.