ETP & Job Development Lead

LAUNCH•Syracuse, NY

8d•$0 - $22•Onsite

About The Position

LAUNCH CNY is seeking an ETP and Job Development Lead to join its Employment Services team. The role oversees the Discovery First and Employment Training Program (ETP) Internship processes and provides individualized support to participants as they explore career interests, develop workplace skills, gain hands-on work experience, and pursue employment opportunities. The position builds relationships with local employers, develops internship and job opportunities, coordinates services, and supports the Employment Services team. The role is based at 441 W Kirkpatrick St, Syracuse, NY, and at various community job sites throughout Onondaga County. Hours and schedules are flexible based on participant, employer, internship, and program needs, including Job Coaching coverage. Compensation is $21.60 per hour.

Requirements

Bachelor’s degree in Education, Psychology, or a related field required.
Experience working with individuals with disabilities.
Ability to complete required OPWDD and agency trainings within established timelines.
Strong communication and relationship-building skills, including the ability to work effectively with participants, employers, families, coworkers, and support teams.
Ability to work independently, take initiative, and collaborate to meet program goals.
Strong organizational, time-management, and problem-solving skills, including the ability to manage multiple responsibilities and changing priorities.
Dependability, self-motivation, adaptability, and comfort with varied daily activities.
Strong attention to detail and ability to maintain accurate, timely records and complete required documentation.
Comfort using computers, Microsoft Office programs, online databases, and web-based systems to manage participant records.
Commitment to person-centered services, participant choice, confidentiality, and professional boundaries.
Willingness to provide Job Coaching support and guidance to team members when needed.
Valid New York State driver’s license maintained in accordance with agency vehicle and driving policies.
Ability to adapt to changing schedules, participant needs, and program priorities.

Nice To Haves

Master’s degree.
Experience with OPWDD employment services.
Experience in job development, employer outreach, employment programming, or coordinating internship opportunities.

Responsibilities

Oversee and coordinate the Discovery First and ETP Internship processes, helping participants move through each phase of the program.
Meet with, coach, and support participants throughout Discovery, job readiness, internship placement, and transition planning.
Build and maintain relationships with local businesses, employers, human resource professionals, and community organizations to create employment and internship opportunities.
Identify job placements, internships, job shadows, workplace observations, and other opportunities for participants to explore interests and build skills.
Coordinate monthly job readiness training and help ensure ETP participants attend required sessions.
Assist participants with applying to OPWDD’s internship program after successfully completing Discovery.
Coordinate schedules for participants, observations, job readiness activities, internships, and other employment-related services.
Work with employers before, during, and after internships to clarify expectations, identify support needs, and address workplace challenges.
Monitor participant progress, identify barriers, and communicate updates and support needs to supervisors and other team members.
Review and complete Discovery First and ETP documentation, monthly reports, and participant hour tracking accurately and in compliance with program requirements.
Collaborate with agency programs, service providers, and support team members to help participants work toward employment goals.
Provide Job Coaching coverage across CBPV and SEMP as needed, modeling effective employment support practices and person-centered coaching strategies.
Guide and support Job Coaches regarding ETP participants, workplace challenges, and effective employment supports.
Maintain accurate and timely documentation in accordance with agency, OPWDD, and program requirements.
Participate in staff meetings, agency trainings, and required OPWDD and program-specific training.
Maintain participant privacy and confidentiality under agency policies and applicable state and federal requirements.
Manage a flexible schedule, communicate changes proactively, and follow through on responsibilities.
Demonstrate professionalism, reliability, sound judgment, and a person-centered approach with participants, employers, coworkers, and community partners.
Perform other responsibilities as assigned by the supervisor.
Complete required training and apply learned skills to support participants and program operations.
Meet program deadlines, communicate proactively, and follow agency policies and applicable OPWDD and program requirements.