Employment Specialist IV - WAC

14f4ca24-cfe1-4d76-9377-3862fb4a739b•San Francisco, CA

2d•$70,304 - $79,040•Onsite

About The Position

The Job Developer is an employer-facing and training-focused member of Young Community Developers’ Workforce Access Center (WAC) team. The position develops employment opportunities, prepares participants for the workforce, and connects job-ready candidates with sustainable employment. It builds and maintains employer relationships, identifies hiring needs, coordinates recruitment activities, and supports participants through referrals, placement, and retention. The Job Developer develops and facilitates job-readiness training and works with the WAC Director to design employment-focused workshops, training programs, employer engagement strategies, and job-development initiatives. The position manages a small caseload of job-ready participants and collaborates with Employment Specialists to match candidates with opportunities suited to their skills, experience, career goals, and support needs. It reports directly to the WAC Director and is a full-time, exempt position with no supervisory duties. The listed work locations are 150 Executive Park Blvd, 1715 Yosemite, and OMI Lakeview Job Center in San Francisco, California.

Requirements

At least 2 years of experience in workforce development, job development, recruiting, employer relations, staffing, career coaching, business services, training, account management, or a related field.
Proven ability to develop employer partnerships, identify employment opportunities, and connect candidates with appropriate positions.
Knowledge of workforce development principles, recruitment and placement practices, retention strategies, employer expectations, labor market trends, and barriers to employment.
Strong relationship-building, outreach, facilitation, presentation, negotiation, communication, and follow-up skills.
Strong organizational, project management, documentation, and data management skills, with attention to detail.
Proficiency in Microsoft Office Suite and Google Workspace.
Willingness to learn and appropriately use AI-enabled tools, including Microsoft Copilot and similar technologies, to support workforce development activities.
Commitment to trauma-informed, culturally responsive, equitable, and participant-centered service delivery.
Demonstrated commitment to YCD’s mission, values, and communities served.

Nice To Haves

Bachelor’s degree in Workforce Development, Business, Human Resources, Communications, Education, Public Administration, Social Services, or a related field; 3–5 years of relevant experience may substitute for the degree.
Experience facilitating job-readiness workshops, employment training, presentations, or other group learning activities.
Curriculum development experience.
Experience with Salesforce, Workforce Central, or similar case management and CRM systems.
Bilingual/bicultural proficiency in Spanish, Cantonese, Mandarin, or another San Francisco threshold language.

Responsibilities

Develop, maintain, and expand relationships with employers offering quality employment and advancement opportunities.
Conduct employer outreach through calls, meetings, site visits, networking events, industry associations, and community partnerships.
Assess employer workforce needs, hiring requirements, workplace expectations, and recruitment challenges.
Develop and implement employer engagement, recruitment, and job-development strategies in partnership with the WAC Director.
Promote WAC services, coordinate referrals, and serve as the primary employer contact through recruitment, hiring, onboarding, and retention.
Identify and cultivate employer, training, and workforce partnerships that support participant employment goals.
Support goals for employer partnerships, referrals, placements, hiring events, and retention through relationship management and follow-up.
Help identify priority industries, occupations, employers, and career pathways based on participant needs and labor market demand.
Develop outreach plans, engagement materials, communication templates, and follow-up procedures.
Help establish processes for job-order collection, candidate referrals, interviews, placements, and retention follow-up.
Assist with employer partnership agreements, recruitment plans, and collaborative workforce initiatives.
Contribute labor market information to program planning, funding proposals, presentations, and reports.
Manage a caseload of job-ready and near-job-ready participants who need targeted employment and retention assistance.
Assess participant readiness, qualifications, goals, barriers, and support needs to identify appropriate employment opportunities.
Collaborate with Employment Specialists to match candidates with positions aligned with their skills, interests, and career plans.
Assist participants with job searches, applications, resumes, cover letters, interview preparation, and professional communication.
Coordinate referrals, interviews, assessments, onboarding activities, and placement services.
Provide participant and employer retention support, following up and documenting placement and retention milestones.
Develop, facilitate, and improve job-readiness and employment-focused training programs for individuals and groups.
Deliver workshops on resumes, interviewing, workplace professionalism, digital literacy, communication, networking, career advancement, and retention.
Facilitate mock interviews, resume reviews, employer panels, career pathway presentations, application workshops, and hiring-event preparation.
Design curriculum, lesson plans, facilitator guides, training materials, activities, and assessments that reflect employer expectations and labor market trends.
Collaborate with employers and training providers on customized training, pathway orientations, and recruitment preparation programs.
Adapt training content and delivery to participants’ needs, learning styles, language capacities, and technology skill levels.
Promote responsible use of AI and technology tools for job searches, career exploration, interview preparation, and resume development.
Plan and coordinate employer spotlights, recruitment sessions, hiring events, career fairs, industry panels, workplace tours, and information sessions.
Recruit employers for WAC events and collaborative initiatives; prepare participants for events and explain job requirements and recruitment procedures.
Coordinate event logistics with staff, employers, training providers, and community partners.
Collect employer and participant feedback and track interviews, offers, placements, and other outcomes; follow up after interviews, referrals, and hiring events.
Monitor local and regional labor market trends, occupational demand, wages, benefits, qualifications, and advancement opportunities.
Identify employers and occupations aligned with WAC pathways and participant populations.
Stay informed about screening practices, certifications, licenses, technology requirements, and entry-level qualifications.
Share labor market information and employer expectations with the Director, Employment Specialists, and participants.
Identify gaps between participant qualifications and employer requirements and recommend training or service solutions.
Research emerging industries and occupations that may offer new opportunities.
Maintain accurate records of employer contacts, participant services, referrals, interviews, placements, wages, retention outcomes, and training activities.
Enter and manage information in Salesforce, Workforce Central, and other required systems.
Verify placements, maintain supporting documentation, and ensure compliance with organizational, funding, and regulatory requirements.
Contribute accurate information to monthly, quarterly, annual, and grant-related reports.
Protect participant and employer confidentiality and comply with applicable policies and laws.

Benefits

Competitive compensation.
Medical, dental, and vision coverage with zero-to-low-cost premiums, and life insurance.
Free life insurance and long-term disability insurance.
Employer-sponsored Health Spending Account with eligible plans.
Two weeks of vacation accrued annually during the first two years of employment.
Accrued paid sick time, up to 80 hours.
16 paid holidays annually, with Presidential Election Day added every four years.
Personal Birthday Holiday.
Paid End-of-Year Respite Week.
Employee Assistance Program.
Mental health and wellness services for employees.
401(k) after one year of service and age 21, with a 4% company match.
Professional development program to promote career advancement.
Discounts on retail, travel, and entertainment.
Inclusive culture with in-office events, volunteerism, and community-based networking opportunities.