Job Developer

Goodwill Greater Milwaukee & Chicago • Milwaukee, WI

2d

About The Position

The Job Developer develops relationships with community employers to identify job opportunities for individuals receiving Supported Employment services and address employer needs. The role markets job seekers’ skills and strengths using sales approaches and negotiation skills to meet quarterly placement goals. It also partners with individuals and their support teams to build job-seeking skills, self-image, and attitude, and provides counseling, advocacy, and problem-solving assistance as needed.

The position implements organizational strategies, sustains policies and programs, and typically works on projects and tasks spanning 3–12 months. The Job Developer plans and manages routine work and special assignments, contributes to projects, adapts to change, and solves routine-complexity problems under general supervision with regular review. The role serves as a Goodwill ambassador in the community and may participate in volunteer opportunities as schedules and interest permit.

The Job Developer assesses individuals’ strengths, development areas, and interests through the discovery process; matches skills to vocational interests and employer needs; and coordinates with referral sources, families or guardians, and Goodwill colleagues to support community employment. The position develops employer and internal partnerships, identifies job leads, coordinates temporary work experiences, supports newly hired individuals through training and job coaching, seeks employer feedback to support job retention, and maintains job development plans, progress reports, task lists, and activity records.

The role requires two years of college education or equivalent experience, at least one year of experience, and a valid driver’s license, necessary insurance, and legal authorization to operate a vehicle. Physical and sensory demands include remaining stationary for extended periods, repetitive hand use and vision while working with a computer keyboard and written or electronic information, facilitating coaching and training, traveling, and moving about to accomplish tasks.

Requirements

• Two years of college education or equivalent experience.
• At least one year of experience.
• Valid driver’s license, necessary insurance, and legal ability to operate a vehicle.
• Ability to remain stationary for extended periods and use hands repetitively while working with a computer keyboard and written or electronic information.
• Ability to facilitate coaching and training, travel, and move about to accomplish tasks.

Responsibilities

• Develop and maintain employer relationships to identify job opportunities for people receiving Supported Employment services and address employer needs.
• Market job seekers’ skills and strengths through sales approaches, negotiation, employer presentations, job proposals, and participation in business associations to meet quarterly placement goals.
• Assess individuals’ strengths, development areas, and interests using discovery information and match their skills to vocational interests and employer needs.
• Train, instruct, and guide individuals in job-seeking skills, self-image, and attitude; provide counseling, advocacy, and problem-solving assistance as needed.
• Coordinate support for individuals pursuing community employment and communicate regularly with DVR counselors, families or guardians, and Goodwill staff.
• Collaborate with Goodwill colleagues in business development, placement, and community outreach; pursue job leads and develop the ability to cross-sell services offered by other Goodwill business units.
• Coordinate, conduct, and follow up on temporary work experiences to evaluate job skills and interests.
• Train and provide job coaching support to newly hired individuals and assist the team with ongoing coaching support.
• Gather regular employer feedback to support successful job retention.
• Prepare job development plans, objectives, monthly progress reports, task lists, and records of job-seeking and placement activities.
• Plan and manage routine responsibilities and special assignments; periodically contribute as a team member or subject matter expert on projects.
• Adapt to change by communicating appropriately with a supervisor and completing necessary learning, skill building, and practice.
• Solve routine-complexity problems, identify root causes, interpret data, and resolve issues while working under general supervision and regular review.
• Represent Goodwill in the wider community and participate in volunteer opportunities as schedule and interest permit.
• Complete other duties and responsibilities as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability insurance
• Life insurance
• Retirement plan
• Paid time off (PTO)
• Some roles may be eligible to participate in an incentive plan; participation does not guarantee payment and is subject to the plan’s terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree