Job Coach/DSP

Support Solutions•Nashville, TN

70d

About The Position

The Job Coach/DSP provides employment supports and services to Support Solutions program participants. The position assists with implementing each participant’s Individual Support Plan (ISP) goals for competitive or supported employment and/or their Individual Plan for Employment (IPE). Using systematic instruction and task analysis, the Job Coach/DSP supports participants in maintaining individualized, integrated employment. The role provides on-the-job support to help participants integrate into employment settings, understand job culture and employer expectations, and develop work behaviors. It also supports employers in using natural supports to reduce reliance on paid assistance, identifies non-work needs requiring follow-up, completes employment documentation, and helps participants work toward fading goals. The position may provide transportation or teach participants how to use available transportation. The job primarily takes place in a home environment, but also involves supporting individuals in community and work settings and during outdoor activities. The role requires travel to work sites and company locations, a valid driver’s license and acceptable driving record, and the ability to meet ongoing training and certification requirements. The position may be part-time or full-time and may require more than 40 hours per week.

Requirements

High school diploma.
At least six months of experience working with people with developmental disabilities.
Willingness to travel to work sites and company locations using an assigned company vehicle.
Ability to read and write effectively.
Valid driver’s license and ability to maintain an acceptable driving record throughout employment.
Ability to meet state and local requirements for criminal background, sexual offender, abuse registry, drug, and felony offender checks.
Ability to meet training requirements and keep training current.
Ability to perform heavy lifting, including lifting over 50 pounds to assist with transfers and repositioning when needed.
Some computer knowledge and ability to use software needed for job tasks.
Effective verbal and written communication, organization, interpersonal, and time-management skills.
Ability to handle heavy workloads within established time frames, manage interruptions, and adjust priorities quickly.
Ability to maintain confidentiality regarding supported individuals and employees.
Ability to follow instructions, work independently, and maintain cooperative working relationships.
Working knowledge of community resources and protocols for working with individuals with developmental disabilities.
Knowledge of relevant rules, regulations, policies, and procedures.
Ability to recognize emergencies, take appropriate action, and consider the consequences of decisions.
Ability to provide required medical records and meet applicable medical requirements, which may include TB testing and Hepatitis B or flu vaccinations.
Ability to stand or walk for prolonged periods; sit for short or long periods; and occasionally stoop, kneel, crouch, reach, bend, or climb.
Ability to travel by vehicle for short periods to transport supported individuals, attend appointments and community outings, and attend meetings and training.
Full range of body movement and ability to perform CPR compressions, abdominal thrusts, CPI techniques, and pursue a person on foot when necessary to prevent injury.
Ability to use all five senses, including close and distant vision and depth perception, and to shift visual focus between documents, computer or tablet data entry, and vehicle operation.
Ability to talk and listen for prolonged periods by telephone and face to face.
Valid medication certification, CPR/First Aid certification, and CPI or PCM training, maintained throughout employment.
Valid automobile insurance when working at homes where an agency vehicle is not provided; proof of insurance may be requested.

Nice To Haves

Experience in job coaching is preferred but not required.

Responsibilities

Provide on-the-job support that helps supported individuals integrate into an employment site.
Help supported individuals understand job culture, industry practices, and the work behaviors expected by employers.
Assist employer personnel in using natural supports to reduce the need for continued paid support.
Identify non-work needs that arise while a supported person is working and communicate them for follow-up.
Complete monthly review forms and employment reports, and ensure their proper distribution.
Use an appropriate mix of best practices to help participants achieve the fading goals in their Coaching Fading Plan.
Provide transportation or teach supported individuals to use available transportation to and from job sites.
Practice behaviors consistent with SSMS’s vision and values and maintain safe work habits.
Attend scheduled safety training and contribute to SSMS quality management practices.
Operate SSMS and personal transportation safely.
Perform other job-related duties as assigned by authorized staff.