Jira Migration SME -Hybrid

MKS2 Technologies•Albany, NY

10d•Hybrid

About The Position

MKS2 Technologies, LLC is hiring a hands-on Jira Migration Subject Matter Expert to support the New York State of Health (NYSoH) program, which serves more than 7 million New Yorkers through its Health Benefit Exchange. The initial assignment is to migrate requirements represented as customized work items in IBM RTC/EWM into Atlassian Jira. NYSoH ELM specialists will provide source-system expertise; the SME will own Jira target design, migration engineering, execution, reconciliation, and validation. Experience migrating from a comparable enterprise ALM, requirements, issue-tracking, or work-management platform into Jira is acceptable; prior IBM RTC/EWM experience is not required. Additional migrations may follow. The role is based at 22 Corporate Woods Blvd, Albany, NY, with two days a week in the office. The stated annual salary range is $130,000–$135,000. The SME will work with ELM specialists, delivery teams, and Jira stakeholders to plan and execute migrations, configure the Jira target environment, and support production cutover and stabilization. Expected outputs include source-to-target inventories, detailed mapping specifications, Jira configuration designs, migration scripts and procedures, pilot findings, validation reports, cutover plans, stabilization documentation, and knowledge-transfer materials.

Requirements

Bachelor’s degree.
At least 8 years of related professional experience.
Hands-on ownership of at least one completed migration from a comparable enterprise platform into Jira.
Ability to explain personally executed technical migration work, including source platform, target environment, approach, tooling, challenges, validation, and outcome.
Strong Jira administration and configuration skills, including custom fields, issue types, workflows, schemes, permissions, and relationships.
Experience migrating requirements or comparable structured work items, including field mapping, hierarchies and links, attachments, and historical data considerations.
Hands-on experience with Jira REST APIs, migration utilities, scripting, automation, and data transformation.
Scripting or development experience using technologies such as Python, Groovy, or Java.
Experience designing and executing proof-of-concept or pilot migrations, data reconciliation, migration validation, production cutover, and post-migration issue remediation.
Ability to partner effectively with source-system SMEs and translate business and technical requirements into an effective Jira target design.
Strong troubleshooting, technical documentation, and communication skills.

Nice To Haves

Migration experience involving IBM ELM/RTC/EWM, Azure DevOps, Rally, HP ALM, or another enterprise ALM/work-management platform.
Experience migrating requirements that include traceability, parent-child relationships, cross-references, and custom workflows.
Experience with Jira Cloud and/or Jira Data Center migrations.
Experience with Jira ecosystem applications and migration tools, as appropriate.
Experience supporting large-scale or multi-project migrations.
Experience in regulated government or healthcare environments.
Atlassian certifications or comparable demonstrated Jira expertise.

Responsibilities

Lead migration discovery and planning with ELM SMEs, delivery teams, and Jira stakeholders, defining scope, dependencies, risks, cutover strategy, and rollback approach.
Design Jira target projects, issue types, custom fields, workflows, permissions, schemes, and relationships to support requirements and traceability.
Map and transform source records, custom attributes, status histories, links, comments, attachments, and other agreed metadata into Jira, documenting platform limitations.
Select and configure migration utilities.
Build and execute REST API integrations, scripts, and repeatable extraction, transformation, and loading processes.
Perform proof-of-concept and pilot migrations.
Reconcile record counts and field-level results, resolve migration defects, and support user acceptance testing.
Execute production migration and post-cutover stabilization while minimizing disruption to program delivery.
Produce mapping specifications, migration runbooks, validation evidence, operational documentation, and knowledge-transfer materials.
Support creation of a source-to-target inventory, Jira target configuration design, migration scripts and automation, documented migration procedures, pilot findings, reconciliation and validation reports, a production cutover plan, and post-migration stabilization documentation.