Jira Cloud Migration & Agile Tools Engineer

AET FEDERAL INC•Bethesda, OH
•$110,092 - $140,256

About The Position

The Jira Cloud Migration & Agile Tools Engineer is the hands-on implementer and subject matter expert for a high-visibility migration from Jira Data Center to Jira Cloud at a Federal Agency. The role owns the tools supporting portfolio-, program-, and team-level delivery, including shaping the target Jira Cloud configuration, establishing Jira Align, and making delivery results visible to leadership through Power BI, Power Apps, and SharePoint. It is an Atlassian expert role focused on the migration rather than a ticket-closing administrative position. The engineer supports the migration from planning through execution, testing, validation, cutover, and post-migration stabilization. The role also configures Jira Cloud and Jira Align, validates integrations with Confluence and ServiceNow, builds reporting and agency applications and sites, documents solutions, and provides knowledge transfer and guidance to agency staff and Product Teams.

Requirements

  • At least 5 years implementing, configuring, or supporting enterprise Agile tools.
  • Strong hands-on Jira Cloud administration experience, including workflows, permission schemes, automation, custom fields, and reporting.
  • Demonstrated experience on at least one Jira Data Center or Server to Cloud migration, ideally including testing and stabilization.
  • Experience implementing or administering Jira Align, including its integration with Jira.
  • A track record of working with Atlassian support, technical teams, or implementation partners.
  • Experience building Power BI dashboards and reports.
  • Hands-on experience building and maintaining Power Apps.
  • Experience building internal websites, portals, or SharePoint sites.
  • Working knowledge of Scrum, Kanban, and scaled Agile practices.
  • Strong troubleshooting and communication skills, with the ability to work with technical and business stakeholders.
  • Currently authorized to work in the United States on a full-time basis.

Nice To Haves

  • Atlassian certifications in Jira administration or Jira Align.
  • Atlassian support experience in a large enterprise or federal environment.
  • Experience with ServiceNow integrations, REST APIs, and webhooks.
  • Experience with Confluence, SharePoint Online, Power Automate, and the wider Power Platform.
  • Power BI data modeling and DAX experience with enterprise data sources.
  • Experience supporting an enterprise Agile transformation.

Responsibilities

  • Support planning, execution, testing, and validation of the migration from Jira Data Center to Jira Cloud.
  • Assess and rationalize existing projects, workflows, schemes, custom fields, and apps before cutover.
  • Run test migrations, validate data integrity, and troubleshoot differences between Data Center and Cloud behavior.
  • Drive post-migration stabilization, including user adoption issues, permission fixes, and automation rework.
  • Work with Atlassian representatives, support teams, and implementation partners to resolve blockers.
  • Configure and maintain Jira projects, workflows, issue types, custom fields, permissions, automation, and reporting.
  • Set up and configure Jira Align for portfolio-, program-, and team-level planning.
  • Establish and validate integrations and data synchronization between Jira Cloud, Jira Align, Confluence, and ServiceNow.
  • Align Jira configuration with agency governance, reporting requirements, and Product Team needs.
  • Build Power BI dashboards for Agile delivery metrics, portfolio progress, capacity, and executive visibility, drawing from Jira, SharePoint, and Excel.
  • Design and maintain Power Apps integrated with SharePoint and Teams to replace manual agency processes.
  • Build and maintain agency SharePoint sites for governance, training, and knowledge sharing.
  • Document configurations, integrations, and support procedures.
  • Deliver knowledge transfer and subject matter expert guidance to agency staff and Product Teams.

Benefits

  • Health insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
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