Project Manager: PMO Tools (Jira)

Ford • Dearborn, MI

6d • $86,600 - $166,200 • Hybrid

About The Position

Ford Motor Company is seeking an experienced Jira, Confluence, and Power BI professional to support its SAP transformation program, Integrated ERP. The role combines hands-on platform expertise with SAP project management knowledge to deliver reliable work tracking, release planning, governance, and executive reporting. The successful candidate will design and maintain Jira configurations, Confluence content, and Power BI reporting solutions aligned with program delivery processes. The position requires understanding SAP RICEFW development, dependencies, milestones, and release management, as well as investigating reporting discrepancies, explaining their causes, and implementing corrective actions.

The Project Manager supports the I-ERP Program Management Office by administering Jira and Confluence, supporting SAP and RICEFW delivery tracking, developing and maintaining Power BI reporting, and advancing data quality and governance. The role partners with PMO, functional, technical, and testing leads, and supports Agile, waterfall, and hybrid delivery approaches. This is a hybrid position requiring onsite work four or more days per week.

Requirements

• At least 5 years of hands-on Jira and Confluence administration, configuration, and solution development experience.
• At least 3 years of SAP program or project management experience, with an understanding of SAP implementation delivery and RICEFW processes.
• Hands-on Power BI development experience, including Power Query, M, DAX, semantic modeling, and Power BI Service.
• Strong proficiency in Jira Cloud configuration, JQL, workflows, automation, custom fields, and issue relationships.
• Experience with Rich Filters, advanced dashboards, and Jira Plans/Advanced Roadmaps.
• Experience integrating Jira and other enterprise data sources into reporting solutions.
• Ability to investigate and correct data-quality issues, configuration problems, and inaccurate reporting.
• Understanding of release planning, milestones, dependencies, and executive program reporting.
• Ability to clearly explain technical findings and corrective actions to nontechnical stakeholders.
• Experience working within enterprise access, security, and change-control processes.
• Strong analytical thinking and structured problem-solving.
• Attention to detail and accountability for reporting accuracy.
• Ability to constructively challenge inconsistent data and assumptions.
• Clear communication with executives, program managers, and technical teams.
• Ability to prioritize competing requests and work independently.

Nice To Haves

• Relevant Atlassian certifications.
• Microsoft Certified: Power BI Data Analyst Associate certification or equivalent demonstrated expertise.
• Experience with ScriptRunner and advanced Jira extensions.
• Experience with REST APIs, JSON, pagination, and API authentication.
• Familiarity with SharePoint, Power Automate, and SQL.
• Knowledge of SAP Activate and SAP S/4HANA implementation programs.
• Experience supporting SAFe, Agile, waterfall, and hybrid delivery environments.
• Experience supporting large, global programs with multiple workstreams and release cycles.

Responsibilities

• Design, configure, and maintain Jira projects, issue types, workflows, custom fields, screens, boards, and automation rules in coordination with enterprise administrators.
• Establish Jira issue hierarchies and relationships for SAP delivery, including RICEFW Epics and related development, testing, and approval Stories.
• Develop and maintain advanced JQL queries, shared filters, Rich Filters, and dashboards.
• Configure and maintain Jira Plans/Advanced Roadmaps for release planning, milestones, dependencies, and cross-team visibility.
• Maintain Confluence spaces, templates, and documentation for program governance, delivery standards, and user guidance.
• Evaluate configuration changes for effects on workflows, reporting, and user experience.
• Translate SAP program management requirements into practical Jira structures and reporting solutions.
• Support tracking of Reports, Interfaces, Conversions, Enhancements, Forms, and Workflows throughout their delivery lifecycles.
• Provide visibility into functional and technical specifications, build, unit testing, approvals, and release readiness.
• Maintain consistent tracking of ownership, status, release assignments, milestones, and dependencies.
• Partner with PMO, functional, technical, and testing leads to align tool behavior with agreed delivery processes.
• Support Agile, waterfall, and hybrid delivery approaches within the SAP program.
• Design, develop, and maintain Power BI dashboards and reports for program leadership, workstream leads, and delivery teams.
• Integrate data from Jira, SharePoint, Excel, and other approved program data sources.
• Build and maintain data extraction and transformation processes using Power Query and M, including API-based Jira ingestion where applicable.
• Develop semantic models with appropriate relationships, date tables, and consistent reporting dimensions.
• Create and troubleshoot DAX measures for scope, completion, overdue work, milestone performance, release readiness, and other program metrics.
• Implement reporting logic using relevant Jira fields, including issue type, Fix Version, Component, status, and Epic/Story relationships.
• Maintain accurate distinct counts and prevent duplicate records or incorrect relationships from distorting results.
• Configure report filters, slicers, drill-through, and navigation for executive summaries and detailed analysis.
• Manage publishing, scheduled refresh, credentials, workspace access, and row-level security where required, in coordination with enterprise platform owners.
• Diagnose blank visuals, incorrect totals, missing releases, refresh failures, and discrepancies between Jira and Power BI.
• Document data sources, transformations, metric definitions, and refresh dependencies.
• Build reliable dashboards that communicate progress, risks, dependencies, bottlenecks, and delivery exceptions.
• Audit Jira data for missing fields, inconsistent statuses, incorrect release assignments, duplicate records, and incomplete relationships.
• Reconcile Power BI results against Jira source records and agreed program scope.
• Distinguish source-data issues, configuration defects, transformation errors, and reporting-logic problems.
• Explain discrepancies to business and technical stakeholders and drive corrective actions through resolution.
• Establish consistent metric definitions and reporting standards across teams and releases.
• Support PMO governance and leadership reviews with accurate, traceable information.
• Work within enterprise access, security, and change-control processes.
• Support training, troubleshooting, and continuous improvement collaboratively.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage.
• Paid parental leave, new parent ramp-up programs, and subsidized back-up child care.
• Family building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members and management leases.
• Tuition assistance.
• Established and active employee resource groups.
• Paid time off for individual and team community service.
• Generous vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed