Jira Cloud Migration & Agile Tools Engineer

Aet Federal•Bethesda, MD

About The Position

The Jira Cloud Migration & Agile Tools Engineer is the hands-on implementer and subject matter expert for a high-visibility migration from Jira Data Center to Jira Cloud at a Federal Agency. The role owns the tooling used for portfolio-, program-, and team-level delivery, including shaping the target Cloud configuration, standing up Jira Align, and making results visible to leadership through Power BI, Power Apps, and SharePoint. It is an Atlassian expert role supporting a closely monitored migration, rather than a ticket-closing administrator position. The engineer supports migration planning, execution, testing, validation, and cutover; assesses and rationalizes existing Jira configurations and apps; troubleshoots differences between Data Center and Cloud; and drives post-migration stabilization and user adoption. The role also configures Jira Cloud and Jira Align, validates integrations and data synchronization with Confluence and ServiceNow, builds reporting dashboards and applications, maintains agency SharePoint sites, and provides documentation, knowledge transfer, and subject matter guidance to agency staff and Product Teams.

Requirements

At least 5 years implementing, configuring, or supporting enterprise Agile tools.
Strong hands-on Jira Cloud administration experience, including workflows, permission schemes, automation, custom fields, and reporting.
Demonstrated experience with at least one Jira Data Center or Server to Cloud migration, ideally including testing and stabilization.
Experience implementing or administering Jira Align, including integration with Jira.
A track record working with Atlassian support, technical teams, or implementation partners.
Experience building Power BI dashboards and reports.
Hands-on experience building and maintaining Power Apps.
Experience building internal websites, portals, or SharePoint sites.
Working knowledge of Scrum, Kanban, and scaled Agile practices.
Strong troubleshooting and communication skills, with comfort engaging technical and business stakeholders.
Currently authorized to work in the United States on a full-time basis.

Nice To Haves

Atlassian certifications in Jira administration or Jira Align.
Atlassian support experience in a large enterprise or federal environment.
ServiceNow integrations, REST APIs, and webhooks.
Confluence, SharePoint Online, Power Automate, and the wider Power Platform.
Power BI data modeling and DAX against enterprise data sources.
Experience supporting an enterprise Agile transformation.

Responsibilities

Support planning, execution, testing, and validation of the migration from Jira Data Center to Jira Cloud.
Assess and rationalize existing projects, workflows, schemes, custom fields, and apps ahead of cutover.
Run test migrations, validate data integrity, and troubleshoot gaps between Data Center and Cloud behavior.
Drive post-migration stabilization, including user adoption issues, permission fixes, and automation rework.
Work with Atlassian representatives, support teams, and implementation partners to resolve blockers.
Configure and maintain Jira projects, workflows, issue types, custom fields, permissions, automation, and reporting.
Set up and configure Jira Align for portfolio-, program-, and team-level planning.
Establish and validate integration and data synchronization between Jira Cloud, Jira Align, Confluence, and ServiceNow.
Align Jira configuration with agency governance, reporting requirements, and Product Team needs.
Build Power BI dashboards for Agile delivery metrics, portfolio progress, capacity, and executive visibility using Jira, SharePoint, and Excel data.
Design and maintain Power Apps that replace manual agency processes and integrate with SharePoint and Teams.
Build and maintain agency SharePoint sites for governance, training, and knowledge sharing.
Document configurations, integrations, and support procedures.
Deliver knowledge transfer and subject matter guidance to agency staff and Product Teams.