Jira Administrator/Developer

Stefanini GroupDearborn, MI
Onsite

About The Position

Stefanini Group is hiring! Stefanini is looking for a Jira Administrator/Developer in Dearborn, MI. We are seeking a Jira Administrator / Developer with strong expertise in Jira Cloud, Jira Service Management (JSM), Jira Product Discovery (JPD), and Assets. In this role, you will support, manage, and advance Atlassian platform portfolio. You will play a key role in ensuring the scalability, stability, and continuous improvement of the enterprise Atlassian ecosystem, which is widely used for project management, issue tracking, and product discovery across the organization. The Planning and Integration Team manages productivity suite, including Atlassian applications (Rovo, Jira, JSM, JPD, Assets, Goals), Planview Hub, and other productivity tools.

Requirements

  • Jira Administration (Cloud)
  • Jira Service Management (JSM)
  • Jira Product Discovery (JPD)
  • Jira Assets (Insight)
  • Strong Jira workflow/configuration experience
  • Atlassian Cloud platform administration
  • REST API integration experience
  • 6–10 years IT experience
  • Minimum 4+ years in Atlassian platform administration/development
  • Bachelor's degree required
  • Strong troubleshooting and root-cause analysis skills
  • Excellent communication and stakeholder management
  • Ability to work across global teams and time zones

Nice To Haves

  • Python or Shell scripting
  • Atlassian API development experience
  • GitHub / DevOps exposure
  • Google Cloud Platform (GCP) familiarity
  • Atlassian Marketplace app management
  • Experience with cloud migration projects
  • Atlassian Certified Professional (ACP – preferred)

Responsibilities

  • Configure and customize Jira workflows, screens, fields, and issue types
  • Optimize Atlassian tools to support enterprise-scale usage
  • Manage Atlassian Marketplace applications (evaluation, security, performance)
  • Provide strategic input on platform improvements and long-term roadmap
  • Support Jira Cloud migration initiatives and troubleshooting efforts
  • Manage users, groups, roles, and permission schemes across Atlassian products
  • Ensure proper access control and compliance with audit requirements
  • Build integrations between Atlassian tools and external systems using APIs
  • Develop automation rules, workflows, and scripts (Python/Shell preferred)
  • Create custom solutions where out-of-the-box functionality is insufficient
  • Monitor platform performance and resolve technical issues
  • Identify and address system bottlenecks
  • Continuously improve platform efficiency and reliability
  • Document platform standards, governance, and best practices
  • Conduct training sessions, office hours, and user enablement activities
  • Drive adoption of Atlassian tools across the enterprise
  • Agile Collaboration

Benefits

  • bonuses or other incentives
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