Jira Administrator/Developer

Stefanini Group • Dearborn, MI

4d • Onsite

About The Position

Stefanini Group is hiring a Jira Administrator/Developer in Dearborn, MI. This role involves supporting, managing, and advancing the Atlassian platform portfolio, including Jira Cloud, Jira Service Management (JSM), Jira Product Discovery (JPD), and Assets. The goal is to ensure the scalability, stability, and continuous improvement of the enterprise Atlassian ecosystem. The Planning and Integration Team manages the productivity suite, which includes Atlassian applications (Rovo, Jira, JSM, JPD, Assets, Goals), Planview Hub, and other productivity tools.

Requirements

• Jira Administration (Cloud)
• Jira Service Management (JSM)
• Jira Product Discovery (JPD)
• Jira Assets (Insight)
• Strong Jira workflow/configuration experience
• Atlassian Cloud platform administration
• REST API integration experience
• 6–10 years IT experience
• Minimum 4+ years in Atlassian platform administration/development
• Bachelor's degree required
• Strong troubleshooting and root-cause analysis skills
• Excellent communication and stakeholder management
• Ability to work across global teams and time zones

Nice To Haves

• Python or Shell scripting
• Atlassian API development experience
• GitHub / DevOps exposure
• Google Cloud Platform (GCP) familiarity
• Atlassian Marketplace app management
• Experience with cloud migration projects
• Atlassian Certified Professional (ACP)

Responsibilities

• Configure and customize Jira workflows, screens, fields, and issue types.
• Optimize Atlassian tools to support enterprise-scale usage.
• Manage Atlassian Marketplace applications (evaluation, security, performance).
• Provide strategic input on platform improvements and long-term roadmap.
• Support Jira Cloud migration initiatives and troubleshooting efforts.
• Manage users, groups, roles, and permission schemes across Atlassian products.
• Ensure proper access control and compliance with audit requirements.
• Build integrations between Atlassian tools and external systems using APIs.
• Develop automation rules, workflows, and scripts (Python/Shell preferred).
• Create custom solutions where out-of-the-box functionality is insufficient.
• Monitor platform performance and resolve technical issues.
• Identify and address system bottlenecks.
• Continuously improve platform efficiency and reliability.
• Document platform standards, governance, and best practices.
• Conduct training sessions, office hours, and user enablement activities.
• Drive adoption of Atlassian tools across the enterprise.

Benefits

• Listed salary ranges may vary based on experience, qualifications, and local market.
• Some positions may include bonuses or other incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level