PT Jewelry Sales Advisor: Grown Brilliance

Leap•Columbus, OH
•$17 - $22•Onsite

About The Position

Grown Brilliance is seeking a passionate, customer-focused Sales Advisor to represent its boutique. The role centers on building meaningful customer connections, delivering exceptional service, and contributing to a successful store environment. As a brand ambassador, the Sales Advisor engages authentically, develops product knowledge, shares the brand story, and provides personalized recommendations that make shopping experiences memorable. The advisor supports sales initiatives, maintains store standards, and collaborates with teammates to create a welcoming, service-driven environment. Depending on business needs, the role may include opening and closing responsibilities, keyholder duties, and support for daily store operations. The ideal candidate thrives in fast-paced retail, balances priorities with attention to detail, and brings enthusiasm, professionalism, and a willingness to learn. The hourly pay range is $17–$22. The role is commission-eligible, with a starting commission rate of 2% and the opportunity to earn up to 4% based on store performance. Compensation is determined based on the candidate’s experience, skills, competencies, and qualifications.

Requirements

  • At least 1 year of experience in luxury, premium, or specialty retail, hospitality, or another relationship-driven customer service environment.
  • Ability to build authentic client relationships, deliver personalized service, and contribute to individual and team sales goals.
  • Strong product storytelling and communication skills, including the ability to educate clients and create meaningful, personalized connections.
  • Professional and engaging presence, with the ability to interact confidently with clients, anticipate needs, and resolve concerns with empathy and sound judgment.
  • Highly motivated and collaborative, and comfortable working in a fast-paced, team-oriented retail environment.
  • Strong organizational skills and attention to detail, with willingness to support daily store operations and maintain a polished sales floor.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Ability to actively work on the sales floor, including standing and walking for extended periods, climbing ladders, and lifting up to 50 lbs.
  • Must be at least 18 years of age.

Nice To Haves

  • Experience with CRM and retail technology, including Endear, Shopify, Slack, and Google Workspace.

Responsibilities

  • Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
  • Understand customer needs and deliver thoughtful product solutions for an elevated shopping experience.
  • Represent the brand professionally and enthusiastically, helping create memorable customer experiences.
  • Support store sales goals through proactive customer engagement and strong selling behaviors.
  • Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
  • Assist customers throughout their shopping journey, from initial engagement through checkout.
  • Support visual merchandising, replenishment, cleanliness, and overall store presentation.
  • Assist with inventory tasks, shipment processing, and daily operational priorities.
  • Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
  • Follow company policies, procedures, and brand standards to ensure a consistent store experience.
  • Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
  • Adapt to changing business needs, including peak selling periods, events, and special initiatives.
  • Contribute to customer experience, sales performance, brand representation, and operational excellence KPIs.

Benefits

  • Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
  • AllOne Health Employee Assistance Program.
  • 401(k).
  • Accrued paid time off: full-time hourly employees can accrue up to two weeks (80 hours) annually, subject to busy-season restricted dates and manager approval; part-time hourly employees accrue PTO in accordance with local laws.
  • Employee discount and wardrobe allotment for participating Leap brands.
  • Commission eligibility, starting at 2% with the opportunity to earn up to 4% based on store performance.
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