JDE Finance Functional Support Engineer 6434771

Accenture•Nashville, TN

2d•$51 - $61•Onsite

About The Position

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Requirements

5+ years of hands-on functional experience with JD Edwards Finance modules (General Ledger, AP, AR, Fixed Assets, or related).
Solid understanding of core accounting principles and their application within JDE configurations.
Experience working in a production support or application maintenance environment.
Hands-on experience managing incidents and service requests through ITSM tool such as ServiceNow
Ability to independently troubleshoot functional issues and drive resolution with minimal supervision.
Strong communication skills to effectively liaise with finance business users and technical teams

Nice To Haves

Understanding of integration between JDE Finance and Supply Chain modules.
ITIL Foundation certification or working knowledge of ITIL service management practices.
Prior experience supporting finance operations in a global, multi-currency, or multi-site environment

Responsibilities

Provide functional support for JD Edwards (JDE) Finance modules in a production environment, ensuring timely resolution of incidents and service requests within defined SLAs.
Analyze, troubleshoot, and resolve functional issues across core finance processes including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Cash Management.
Work closely with business users to understand financial process pain points and translate them into effective JDE solutions.
Support period-end and year-end close activities, ensuring system readiness and minimal disruption to financial operations.
Collaborate with technical teams for bug fixes, patches, and minor enhancements, participating in testing and validation.
Document issue resolutions, workarounds, and configuration changes in the knowledge base for future reference.
Participate in root cause analysis for recurring finance issues and recommend preventive measures.
Support user acceptance testing (UAT) for change requests and enhancements related to finance modules
Work with offshore, nearshore, client and other vendors to make sure that JDE system is up & running