Janitorial Team Member - Emerald Acres Sports Connection

The Sports Facilities Companies•Mattoon, IL

1d•Onsite

About The Position

Emerald Acres Sports Connection is a premier sport, recreation, and entertainment destination focused on improving the health and economic vitality of Mattoon, IL. You will be joining a championship-level team focused on fun, fulfillment, and service built to enrich the community as well as your career and personal growth. Emerald Acres Sports Connection is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Janitorial Team Member will be responsible for the daily maintenance of the facility's building and grounds. Position will be geared toward working in various areas throughout the facility, while providing participants, members and/or guests an excellent experience while adhering to our Guest First Policy.

Requirements

Can work well with a wide variety of age groups
Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and well-being of others
Have sports experience or an interest to learn

Responsibilities

Maintain courts, office, and equipment as required
Monitor for spills throughout the facility and clean as needed
Clean all floor surfaces and glass in facility
Clean, restock, and maintain all bathrooms: toilets, sinks, floors, etc.
Clean all guest seating and lobby area
Facility trash & recycles removal
Provide courteous and friendly service to all guests with answers and directions as needed
Have general knowledge regarding program options and facility events
Be responsive to guest concerns and direct to appropriate Manager to resolve
Assist other departments as necessary
Complete special projects, daily assignments and other duties as directed by management