Janitorial Supervisor- 1st Shift

Cushman & Wakefield•Washington, DC

2d•$23 - $27

About The Position

The Janitorial Supervisor reports to the Senior Operation Manager and carries out supervisory responsibilities under the direction and guidance of the Account Manager or Account Director. The role is responsible for directing, coordinating, and evaluating employees within the assigned shift and buildings, in accordance with company policies and applicable state and federal laws. The supervisor assists in managing the site account and project activities, oversees crews, and ensures contracted services meet customer specifications and established standards. The position includes scheduling and supporting shift personnel, inspecting work, maintaining performance standards, conducting site evaluations and quality assurance checks, managing inventory and equipment use, and resolving service-delivery problems. The supervisor may perform janitorial duties during staff shortages and support snow removal, conference-room setups, internal moves, and other special projects. The role also includes employee orientation, skills development, safety training, payroll timesheets and check distribution, budget control, employee evaluations, and ongoing customer relations.

Requirements

One to three years of supervisory experience.
Up-to-date knowledge of cleaning practices and procedures.
Fluent in English and Spanish.
Excellent verbal and written communication skills and the ability to interact effectively at all levels.
Keen observational skills to identify missed areas, safety hazards, and equipment malfunctions.
Strong planning skills to sequence tasks, manage multiple crews, and meet tight cleaning schedules.
Professional interaction with clients, facility managers, and staff, including the ability to listen to concerns and offer solutions.
Ability to make quick decisions to cover staff shortages, emergency spills, and special-event requirements.
Motivated and proactive.
Background check required.

Responsibilities

Assign janitorial duties and regularly inspect work to ensure established standards are met.
Perform janitorial duties when staff shortages require coverage.
Assist in managing project activities and supervise project crews.
Coordinate services for assigned buildings and ensure work meets contract requirements and customer specifications.
Maintain and monitor shift personnel work schedules, and prepare and submit weekly payroll timesheets.
Establish and maintain work performance standards in conjunction with the Manager.
Conduct quality assurance checks and site evaluations or audits.
Manage materials inventory and general equipment use, including key controls.
Provide snow removal services.
Resolve on-site service-delivery problems and troubleshoot operational issues.
Participate in ongoing management and technical skills development, including safety programs and the safety site committee.
Conduct new-employee orientation and develop employees’ skills and abilities.
Arrange conference-room setups and occasional internal moves as needed.
Maintain effective ongoing customer relations.
Assist with budget control, employee evaluations, payroll administration including check distribution, and special project work as requested.
Perform other duties as assigned.