Janitorial Supervisor 3rd shift

Flagship Facility Services, Inc. • West Palm Beach, FL

5d

About The Position

The Janitorial Supervisor ensures janitorial staff clean and maintain the client’s premises according to FlagShip Holding Company standards. The role supervises employees, coordinates work-area coverage, inspects work, and provides hands-on cleaning support when needed. It also supports customer service, continuous quality improvement, supply and equipment management, staff training, and compliance with company, customer, OSHA, and applicable legal requirements.

The position works in a fast-paced, small office setting and may also involve shop environments. Employees are regularly exposed to dust, odors, oil, fumes, and noise; noise is usually moderate. Safety glasses are required for certain tasks. The position requires a clean DMV record, passing a criminal background screening, and authorization to work in the U.S. Physical duties include occasional standing, walking, sitting, handling tools or objects, reaching, climbing stairs, balancing, stooping, kneeling, crouching, talking, and hearing, as well as frequent lifting of at least 40 pounds of office and facilities equipment.

Requirements

• High school diploma or GED.
• Three to five years of related experience and/or training, or an equivalent combination of education and experience; janitorial or facilities experience is preferred.
• Clean DMV record.
• Pass criminal background screening.
• Authorized to work in the U.S.
• Ability to multitask in a fast-paced environment with changing priorities and high customer demand.
• Knowledge of the proper use of equipment, materials, and supplies used in maintenance work.
• Excellent internal and external customer service skills.
• Professional appearance and demeanor.
• Ability to lead and motivate others.
• Ability to work independently and as part of a team, relate to people at all organizational levels, and communicate effectively.
• Microsoft Office skills, including Excel and Word, and familiarity with Gmail, Google Docs, and Google Calendar.
• Excellent written and verbal communication skills.
• Ability to meet the role’s physical demands, including frequent lifting of at least 40 pounds.

Nice To Haves

• English/Spanish bilingual ability.
• Experience in the janitorial or facilities field.

Responsibilities

• Supervise employees and help delegate the operations schedule to ensure proper work-area coverage.
• Evaluate personnel performance and inspect assigned areas; provide hands-on support and perform cleaning work when necessary, including dust mopping, sweeping, stripping and refinishing, carpet scrubbing, restroom servicing, and window washing.
• Identify and resolve problems and make recommendations to management, staff, or customer contacts to improve quality and exceed customer expectations.
• Report issues, concerns, or discrepancies to the Operations Manager or Operations Coordinator.
• Address customer concerns and inquiries and report new or changing job or work orders.
• Track and evaluate purchasing activities, supply and equipment usage, and repairs; ensure labeling, dilution, and storage follow company, customer, and OSHA standards.
• Provide on-the-job training to staff and employees on job-specific tasks.
• Participate in company and customer training and support effective communication and information distribution to supervisors, customers, and employees.
• Carry out management responsibilities, when needed, in accordance with company policies, customer rules and regulations, and applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED