Janitorial Shift Lead Nights (Bilingual Spanish) - Mt. Juliet, TN

Sizemore•Mt. Juliet, TN

2d•Onsite

About The Position

The Janitorial Shift Lead oversees shift operations and performs janitorial duties at the assigned account. The role supports Sizemore’s core values of Flexibility, Improvement, Reliability, Safety, and Teamwork in daily work. The position is full-time, 40 hours per week, with a night schedule of Wednesday through Saturday, 6:00 PM to 5:00 AM, working four 10-hour shifts. The work is primarily performed in a climate-controlled building. The role requires Spanish and English bilingual ability. Pay is $17.50 per hour, paid weekly on Fridays. Continued employment depends on passing a criminal background check, employment verification, pre-employment and random drug screens, and a clean MVR check if driving is required.

Requirements

High school graduate or GED recipient.
Bilingual in Spanish and English.
At least 18 years of age.
Demonstrate service commitment and professionalism through appropriate conduct and demeanor.
Show patience, tact, enthusiasm, and diplomacy when dealing with others.
Use initiative and sound judgment when evaluating and responding to situations.
Ability to multitask and work under pressure in potentially stressful, time-sensitive situations.
Problem-solving skills and strong attention to detail, including the ability to prioritize.
Ability to work with minimal supervision, read and comprehend detailed instructions, and process information accurately and clearly.
Effective verbal and written communication.
Ability to pass a criminal background check, employment verification, and pre-employment and random drug screens; clean MVR check if driving is required.

Nice To Haves

Prior experience preferred.

Responsibilities

Oversee assigned Sizemore team members at customer locations.
Perform or assist with cleaning duties as needed.
Ensure team members are trained and understand their responsibilities.
Inspect completed work to confirm it meets specifications and established standards.
Assist account leadership with staff performance and customer expectations.
Relay complaints about service and equipment.
Inspect and evaluate facility conditions to determine required work.
Check and maintain equipment and cleaning supplies.
Establish and maintain rapport with customers when necessary.
Log and maintain a daily report of account checks.
Take immediate action to resolve problems to the customer’s satisfaction.
Help organize work, oversee cleanliness, and provide support in accordance with company policies and procedures.
Participate in scheduled training sessions and meetings.
Promote continuous improvement by identifying and implementing changes that increase productivity and service efficiency.
Enforce company policies and procedures as needed.
Perform additional duties as assigned.