Janitorial Project Manager

RW Solutions Inc•Fort Lee, VA

2d•$60,000 - $65,000•Onsite

About The Position

RW Solutions is seeking an experienced Project Manager to oversee custodial operations, quality assurance, and workforce management on a federal contract in Fort Lee, Virginia. The role is the onsite leader responsible for contract compliance, operational excellence, employee supervision, customer relations, and quality control. The manager oversees daily operations, staffing, resources, and service delivery while mentoring and supporting a diverse workforce, including employees participating in the AbilityOne Program. The position directly supervises leads, supervisors, and custodial staff; supports onboarding, training, coaching, and performance management; administers the site's Quality Control Program; and ensures compliance with federal contract, OSHA, and company safety requirements. The Project Manager is the primary customer contact and conducts facility walkthroughs, inspections, meetings, reporting, and continuous-improvement activities. The work is primarily indoors in commercial buildings, with varying temperatures and lighting. It involves frequent standing, walking, bending, kneeling, reaching, repetitive cleaning motions, and regularly handling equipment and supplies weighing up to 25–30 pounds. The role may involve stairs, uneven flooring, confined spaces, noise from cleaning machinery, and exposure to chemicals, dust, allergens, or biohazardous materials. Training and PPE are provided as applicable, and reasonable accommodations can be provided.

Requirements

High school diploma or GED.
At least 3 years of custodial, facilities, janitorial, or building services management experience.
At least 2 years of supervisory or leadership experience.
Experience overseeing multiple employees in a service-based environment.
Strong communication, organizational, and problem-solving skills.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
Valid driver's license.
Ability to obtain and maintain access to government facilities.

Nice To Haves

Associate's or bachelor's degree in Business Administration, Facilities Management, Occupational Safety, Quality Assurance, or a related field.
Experience working on federal government contracts.
Prior AbilityOne Program experience.
Prior experience managing union-represented employees.
OSHA 30-Hour Certification or equivalent safety training.
Quality Control certification or quality management experience.
Experience managing custodial operations within government facilities.
Knowledge of AbilityOne Program requirements and best practices.
Strong workforce development and employee coaching skills.
Experience conducting quality inspections and audits.
Familiarity with collective bargaining agreements and labor relations.
Strong analytical and reporting capabilities.
Knowledge of environmental, safety, and compliance regulations.

Responsibilities

Oversee day-to-day custodial operations and ensure compliance with contract requirements, performance standards, and customer expectations.
Develop and manage staffing plans, work schedules, and workforce deployment.
Monitor operational performance and implement process improvements.
Coordinate resources, supplies, equipment, and inventory to maintain uninterrupted operations.
Respond promptly and professionally to customer concerns and service requests.
Directly supervise leads, supervisors, and custodial staff.
Conduct employee onboarding, training, coaching, and performance evaluations.
Foster an inclusive and productive work environment and ensure employees understand performance expectations and work requirements.
Partner with Human Resources on employee relations, corrective actions, and performance management.
Promote workforce development and career growth.
Administer and maintain the site's Quality Control Program.
Conduct routine inspections and audits to verify contract compliance; monitor and document quality metrics.
Develop corrective action plans when deficiencies are identified.
Prepare reports, inspection documentation, and customer deliverables.
Promote workplace safety and ensure compliance with OSHA requirements and company safety policies.
Conduct safety meetings, inspections, and hazard assessments; investigate incidents, accidents, and near misses.
Ensure proper use, storage, and handling of chemicals, equipment, and PPE.
Serve as the primary customer contact, maintain customer relationships, and attend meetings, inspections, and contract reviews.
Address customer concerns and implement solutions to improve service delivery.
Review staffing, schedules, operational priorities, performance metrics, and quality standards; conduct facility walkthroughs and inspections.
Coordinate training and development initiatives, complete operational and quality documentation, and identify continuous-improvement opportunities.