Janitorial Project Manager
About The Position
RW Solutions is seeking an experienced Project Manager to oversee custodial operations, quality assurance, and workforce management on a federal contract in Fort Lee, Virginia. The role serves as the onsite leader responsible for contract compliance, operational excellence, employee supervision, customer relations, and quality control. The successful candidate will manage daily operations while mentoring and supporting a diverse workforce, including employees participating in the AbilityOne Program. The Project Manager oversees custodial services, staffing and workforce deployment, supplies and equipment, employee training and performance, quality inspections and reporting, workplace safety, and customer communications. The position administers the site's Quality Control Program, ensures work complies with federal contract requirements and safety policies, and develops corrective actions and service improvements as needed. Work is primarily indoors in commercial buildings. The role involves regular movement and physical tasks associated with custodial operations, including standing, walking, bending, kneeling, reaching, and handling supplies and equipment. Exposure may include cleaning chemicals, dust, allergens, biohazardous materials, and machinery noise; training and PPE are provided or required as described. Reasonable accommodations can be provided.
Requirements
- High school diploma or GED.
- At least three years of custodial, facilities, janitorial, or building services management experience.
- At least two years of supervisory or leadership experience.
- Experience overseeing multiple employees in a service-based environment.
- Strong communication, organizational, and problem-solving skills.
- Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
- Valid driver's license.
- Ability to obtain and maintain access to government facilities.
Nice To Haves
- Associate's or bachelor's degree in Business Administration, Facilities Management, Occupational Safety, Quality Assurance, or a related field.
- Experience working on federal government contracts.
- Prior AbilityOne Program experience.
- Prior experience managing union-represented employees.
- OSHA 30-Hour Certification or equivalent safety training.
- Quality Control certification or quality management experience.
- Experience managing custodial operations within government facilities.
- Knowledge of AbilityOne Program requirements and best practices.
- Strong workforce development and employee coaching skills.
- Experience conducting quality inspections and audits.
- Familiarity with collective bargaining agreements and labor relations.
- Strong analytical and reporting capabilities.
- Knowledge of environmental, safety, and compliance regulations.
Responsibilities
- Oversee day-to-day custodial operations and ensure compliance with contract requirements, performance standards, and customer expectations.
- Develop and manage staffing plans, work schedules, and workforce deployment.
- Monitor operational performance and implement process improvements.
- Coordinate resources, supplies, equipment, and inventory to support uninterrupted operations.
- Respond promptly and professionally to customer concerns and service requests.
- Directly supervise Leads, Supervisors, and custodial staff.
- Conduct employee onboarding, training, coaching, and performance evaluations.
- Foster a positive, inclusive, and productive work environment and ensure employees understand performance expectations and work requirements.
- Partner with Human Resources on employee relations, corrective actions, and performance management.
- Promote workforce development and career growth opportunities.
- Administer and maintain the site's Quality Control Program.
- Conduct routine inspections and audits to verify contract compliance.
- Monitor and document quality performance metrics; develop corrective action plans for deficiencies.
- Prepare reports, inspection documentation, and customer deliverables.
- Ensure work is performed in accordance with federal contract requirements.
- Promote workplace safety and accountability and ensure compliance with OSHA requirements and company safety policies.
- Conduct safety meetings, inspections, and hazard assessments; investigate incidents, accidents, and near misses.
- Ensure safe use, storage, and handling of chemicals, equipment, and PPE.
- Serve as the primary point of contact for the customer and maintain strong customer relationships.
- Attend customer meetings, inspections, and contract reviews; address concerns and implement service improvements.
- Review staffing, schedules, and operational priorities; conduct facility walk-throughs and quality inspections.
- Monitor contract performance metrics and quality standards, coordinate training and development, and complete operational and quality assurance documentation.
- Identify opportunities for continuous improvement.
Benefits
- Medical, dental, and vision insurance.
- Telemedicine.
- Retirement plan and matching options.
- Disability plans.
- Life insurance.
- Paid holidays and vacation.
- Paid sick and personal time (PSPT).
- Voluntary benefits, including hospital indemnity, accident, critical illness, and voluntary life coverage.
- Opportunities for professional growth and advancement.
- Supportive leadership and a collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
