Janitorial Project Manager

ABM • Pittsburgh, PA

9d

About The Position

The Janitorial Project Manager oversees day-to-day operations at assigned facilities, such as campuses, warehouses, office buildings, or airports. The role is responsible for service excellence, staff development, operational efficiency, and strong client relationships, and serves as the primary liaison between ABM and client partners. The manager ensures high-quality services align with contract requirements while promoting safety, accountability, and continuous improvement.

The position leads and supports employees and supervisors, manages client relationships, oversees facility services, and monitors compliance with operational, safety, and quality standards. It also coordinates projects and process improvements, handles operational and financial reporting, supports cost control and vendor management, and develops employee training. The listed annual salary is $57,000; specific offers may vary based on education, experience, skills, abilities, geographic location, and market data. Employees may be eligible for a company incentive or bonus program. ABM offers a comprehensive benefits package, with details available through its Team Member Benefits information.

Requirements

• 2–3 years of experience in facility operations, janitorial operations, or project management.
• At least 1–2 years of supervisory experience.
• Strong customer service, leadership, and interpersonal skills.
• Business acumen, including budget oversight and cost control.
• Proficiency in Microsoft Office Suite and other job-related technologies.
• Strong verbal and written communication skills.
• Ability to manage multiple projects and respond to urgent client needs, including occasional evening or weekend hours.

Responsibilities

• Lead and support frontline employees and supervisors, fostering engagement, accountability, and teamwork.
• Coach and mentor staff to improve performance, professional growth, and compliance with ABM and client policies.
• Recommend staffing levels; assist with hiring and onboarding; and conduct evaluations in partnership with HR.
• Serve as the primary client contact and maintain professional relationships with property management teams and stakeholders.
• Ensure services meet or exceed contract terms, address client feedback, and resolve complaints promptly.
• Promote additional services and identify opportunities to increase billable work.
• Oversee daily facility-service operations, including janitorial, parking, and maintenance as applicable.
• Ensure compliance with ABM processes, safety standards, and quality programs.
• Conduct time studies and site inspections, and implement continuous improvement strategies to optimize performance.
• Coordinate special projects and support the implementation of new processes and technologies.
• Prepare, review, and submit operational and financial reports, budgets, payroll records, and cost analyses.
• Identify cost-saving initiatives and support vendor and contractor management.
• Develop and deliver employee training focused on safety, operations, and customer service.
• Promote a strong safety culture and ensure adherence to OSHA regulations and company policies.
• Administer disciplinary actions in accordance with company guidelines.

Benefits

• Comprehensive benefits package; details are available through ABM Team Member Benefits.
• May be eligible to participate in a company incentive or bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed