Janitorial Operations Support Specialist

Budd Group•Richmond, VA
•Remote

About The Position

The Janitorial Operations Support Specialist is a subject matter expert supporting The Budd Group’s private education division and its K-12 and higher education accounts. The role provides tactical guidance and technical support to local teams, without direct reports, and helps ensure operational readiness and continuity. Based in Richmond, Virginia, the position is remote and travel-based, with regional travel of up to 70% and possible overnight stays. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility to work evenings as needed for travel and operations. The specialist conducts quarterly on-site audits, documents findings, and implements statements of work, key performance indicators, and cleaning frequencies. The role partners with Business Development to develop APPA-standard pricing and validate scope, staffing, and equipment for new opportunities. It also provides interim regional custodial management during manager absences and leads the operational launch of new school accounts. The Budd Group describes its culture as supportive, values-driven, and God-honoring, with autonomy to innovate and a focus on career growth. The position offers a base salary of $95,000–$110,000, a monthly car allowance and mileage reimbursement, and potential relocation assistance for the right candidate.

Requirements

  • Bachelor’s degree is strictly required.
  • Two to five years of progressive, salaried management experience in custodial or janitorial operations within large, complex organizations.
  • Ability to influence teams and drive projects forward without formal reporting authority.
  • Willingness and ability to travel regionally up to 70% of the time, including overnight stays.
  • Ability to work evenings as needed for travel and operations.

Nice To Haves

  • A degree in Business Administration, Facilities Management, or Operations Management is preferred.

Responsibilities

  • Serve as the leading janitorial operations subject matter expert for private education accounts, providing tactical guidance and technical support to local teams.
  • Conduct quarterly on-site audits, document findings, and implement best-in-class statements of work, KPIs, and cleaning frequencies.
  • Partner with Business Development to provide APPA-standard pricing and validate scope, staffing, and equipment for new opportunities.
  • Serve as interim Regional Custodial Manager during manager absences to ensure continuity of service.
  • Lead the operational launch of new school accounts.
  • Travel regionally, including overnight stays, to support educational partners.

Benefits

  • Paid time off, including vacation, sick leave, nine holidays, two floating holidays, and one volunteer day
  • Medical, dental, and vision plan options
  • Life, accident, and disability insurance
  • HSA/FSA
  • 401(k) match
  • Career advancement opportunities
  • Free online classes
  • Mental health and financial support
  • Pay on Demand and cash back
  • English/Spanish learning
  • $700 monthly car allowance
  • Mileage reimbursement at 17 cents per mile
  • Relocation assistance for the right candidate
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